A restart can fix many loading issues and the black screen bug. Its still not exactly cheap, but this 77-inch Sony OLED TV is $300 off. I try to go to settings and nothing is there. If youre having buffering issues with your Firestick, there are a few things you can do to hopefully improve the connection. Sometimes I have to reboot but not always,I am new to fire stick and it looks like a bad product. Thats a storage issue?!!! If you can't access the Settings menu, hold the Back and Right buttons on your Fire Stick remote for about 10 seconds to bring up the reset screen. Just contact Amazon they gave me a new remote and all is fine now. Firestick worked fine then next day it didnt. STV | Help & Support : STV Player Do the total did a total reset now its saying fire stick not able to update so it wont let me connect to restore after years of use no problems its all of a sudden Ive reset 50-100 fire sticks before never had this problem. The technical storage or access that is used exclusively for anonymous statistical purposes. The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. I have a brand new out of the box 3rd generation Firestick which is for the 3rd in the house so I know how to set one up. I found the perfect fix. The joy of watching TV went away when none of my HULU channels worked without delays and stopping, sooo not worth it. Now wont initialize no matter what is done. It would be an awesome product if all the bugs were worked out of it. 13-01-2021 I have to reset lipsinc at usually more than once a day by turning the firestick off and back on usually more than once a day.It is the wi fi 6 firestick. Same thing here! Step 6: Reinsert your remotes batteries. But I cant register it again. Step 3: Lastly, try a different HDMI port on your television, as the selected port may be causing the issue. I have the same issue. Step 2: Double-check that your television is set to the correct HDMI input for your Fire TV Stick. None of the issues anymore version 14 solved all issues for me, Amazon sucks, they are making sure our fire stick dont work I think we should stop dealing with amazon all together with everything else, My screen is completely black. Hi Chris, just tried that but that update is not available and after running the check says the software version I quoted was the up to date version? We test each product thoroughly and give high marks to only the very best. This means youll have to go through the entire Firestick setup process again before using the device. Im sick of both of them. Why you should buy the Hisense 120-inch L9 Series TriChroma Laser TV Open it. If you select a show to watch, it plays for a couple of minutes, then display a message Internet connection error. I tried every suggested troubleshooting method but nothing worked. How did you fix this ? Head into the settings of your Fire TV device and open the display and sounds tab. It is very convenient having tested . A lot of people seem to suddenly be having this problem, The same thing started happening to me yoday. in, same problem. I realized it was not my fire stick it was that particular TV so I rebooted my TV and my Fire stick is working fine. Firestick Not Working? [2023 Troubleshooting Guide] - Cloudwards We'll update you here when there is an official ITV Player outage. UE46C5100 - MainBoard has been changed. Depending on the Fire TV device, that includes streaming movies and shows from Netflix and Amazon Prime Video, podcasts, audiobooks, Alexa voice feedback, system sounds, and audio from local TV networks. They arent wi fi 6 firesticks. Doesnt fix the issues. Im curious if youre happy with it? Problems like an Amazon Fire Stick not working, a black screen showing instead of media, and apps not loading properly are often occurring because of out-of-date software, internet connectivity issues, or an insufficient power supply. After a year of not being able to use it, I am doing a factory reset. They all work fine. in. Another TV with a fire stick is fine. It kept rebooting due to storage issue. My old Firestick without Alexa works fine!! Looking forward to receiving my new ROKU stick in 2 days. Youll be presented with a web address and unique 5-digit code on your TV screen. Scroll down to the menu option marked Restart and select it. Firestick 4K not working since yesterday. Step 5: Select the app you are having an issue using. If your TV shows a no signal error message, try selecting another HDMI source via the TV remotes Input or Source button. So obviously the fire stick as a whole is having major issues. As a work-around, you can: Bring up the Youview menu, but pressing the blue 'Home' on the . Two tvs with Fire Stick and only one works. Note; If youre already registered for an STV player account, youll be asked to enter Ugh!! Try using a different HDMI port or a different TV. Did you get it to work? Step 2: Unplug the Fire TV Stick and plug it back in to force a reboot of the device. This will require you to go through the entire setup process again and potentially reinstall any Fire Stick channels or apps you had but it will have the best chance of fixing any stubborn issues. 07-01-2021 Gripping drama box sets, eye-opening documentaries, true crime and absolute classics. I have unplugged etc, Ive been having alot of issues since around that time, Ive tried the fixes I can and still really bad with fail to connect, buffering, yada yada. If things still arent working, make sure that both your Firestick and the device youre trying to mirror from are connected to the same WiFi network. * Android devices that are older than Android OS 4.2 (Jelly Bean) Only had the tv for 6 months. Theres also an impressive list of games on the Amazon Fire TV app store and Amazons Luna game streaming service. Connect to the same Wi-Fi connection with your smartphone or another smart device to see if its working. Thanks! Pre-installed STV Player App on Samsung TV no longer working I only had 5% free space on the drive. The new feature uses a Bluetooth protocol known as Audio Streaming for Hearing Aids (ASHA), along with special modifications for the specific needs of those who use implants. Ive had Firestick since 2019, and suddenly Feb 2022 I cannot maintain connection? Amazon recommends that you try to make sure youre using the included connection cables first before trying any third-party cables. I tried everything abov. TV Player is the extremely popular streaming website for UK users, allowing them to watch free to air channels online using a username and password login only. 04:32 PM If I hold down the two buttons on the remote for too long, a red light on upper side of remote starts to flicker. Help? I want a refund! This Disney Plus deal ends on Monday lock it in while you can, The best TVs of 2023: our favorites from Samsung, LG, Sony, and more, I saw Sonys 2023 TVs, and I think this model might be the best TV of the year. How do I fix sound delay on my Fire Stick? Step 3: If you are using an HDMI cable or extender, try connecting the Fire TV Stick directly to the TV to see if it may be causing the issue. Tried everything above, not working. The Self Diagnosis is greyed out one the latest version of software ? I have 2 firesticks. is there a way to fix it for good? Tied to watch Paper Girls and the tv screen went black, told me I had no wi-Fi connection, which I did and couldnt get out of the screen. Error code PLR-1002. This email address is currently on file. If the logo is displayed on your television screen, your device is likely stuck. If your device hardware is flawed, they may replace it for you if you are still under the original warranty. Didnt help. I have 3 tvs with Amazon Firesticks, One tv has no picture, only sound, some strange channel. If youre already signed in to your STV player account, youll be asked to enter the unique 5-digit code now. It doesnt ever pull up a server and if it ever does, (rarely) then it only buffers. You can try restarting your WiFi router as well. Was this answer helpful? Same problem, very frustrating, mine is brand new and the second one Ive got!! To install an Amazon Fire TV Stick, plug the power cable into the power adapter and the Fire Stick, then plug the adapter into an outlet. having problems with playing any videos or you have general feedback then please contact using the email below. If you're looking for an awesome TV, read on while we guide you through everything you need to know. 08:07 PM What Is the Trans-Atlantic Data Privacy Framework? @Maz6 Unfortunately not now compatible with your model but other options for viewing including external devices as explained in the article I posted earlier. Fire stick is optimizing system storage & applications but never return to the normal menu. If you have issues using the Fire TV app, begin by ensuring that you are connected to the same Wi-Fi network as your Fire TV Stick. Changing HDMI port and batteries did not help. If I want to watch something I have to plan 5 minutes ahead so I can reboot. I can click onto a program I want to watch and it shows the arrow but then the blue circle for streaming appears and nothing happens. Can u help. Its stuck on the updating screen and I factory reset it twice. Looking for what feels like the ultimate TV but you still want one of the best TV dealsaround? Delete the Fire Stick app and reinstall it, use your smartphone as a remote control for Fire Stick. I unplugged the Firestick and my WiFi but it still wont work right. If you notice a delay between the sound and picture, go to Settings > Display and Sounds > Audio > AV Sync Tuning. Once you plug it back in, you should see the Fire TV logo as the device boots back up. Tried new batteries, pressed select and play, etc. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. STV | Help & Support : Support - STV Player 10 Troubleshooting Ideas For When Your Amazon Fire Stick Is Not Working Tried re-updating, and it says its up-to-date. Yes, if you are still Monty.I did this and it totally fixed the problem on both my firesticks. The solutions shown on this page apply to all Amazon Fire Stick models. Step 1: Unplug the Fire TV Stick from the television and its power source, reconnect it, and try again. Update your Fire Stick and its apps. I use 5 firesticks. Im worried that my TV is not compatible. Hold it there until it says its restarting which takes about 15 seconds. He writes about Windows 10, Xbox One, and cryptocurrency. Just says fire tv in the screen all day and night. Every time I turn on my TV I have to reboot because my firestick does not connect. The Best Amazon Drive Alternative in 2023: Where to Move Your Data Before the Shutdown? My newer firestick is still working fine. If your remote is using fresh batteries and the restart command isnt working, then you can restart the device by simply unplugging it and letting it sit for about a minute before plugging it back in. The primary way youll want to interact with your Fire TV Stick is with the included Amazon remote. https://www.digitalspy.com/tech/a484525/stv-player-now-available-on-samsung-smart-tv/. Finally, the nuclear option. If youre looking for a blanket answer for how to fix an issue with your Firestick, the best course of action is to restart the device, either in the settings or with the remote as described below. Clear the Fire Stick cache. It does load, the adverts before your selected programme do play after taking a long time to load and with lots of buffering but the programme itself no longer plays and eventually it just times out? What to do if your TV has lost access to streaming apps Perhaps someone has hacked their system somewhere and the bots are making their way across their system. I kind of thought that was the reason because it worked perfectly fine when there was no snow! It doesn't matter if I use the iptv Smarters app, or any iptvs Smarters branded app, when I'm clicking through channels , it just decides to not connect to a stream any more. have this problem, My Firestick quit working. My Roku TVs (3) never give me issues. Firestick Not Working Or Responding? Here's How To Fix It - Tech News Today Ive changed batteries, tried the select/ play button. and that's ok because we're here to explain all. If possible, power your Fire Stick by plugging it directly into a power socket on your wall, not into your TV, another device, or through an adapter or surge protector. Having issues using iptv Smarters app on firestick 4K : r/IPTV - reddit How do I activate the STV Player on my TV? - Help & Support in. New 4k fire stick and it keeps going to the restart screen. Praise Jesus, he works through strange and sometimes inconvenient but wondrous ways. Mine started this same thing yesterday. Hoping it will correct itself. Other apps do update. [SOLVED] BBC iPlayer Not Working - 2023 Guide - Super Easy Mine is just showing a black screen and amazon, so what is the answer? Copyright 2007-2020 STV. Internet good been restarted several times. Mine doing same thingblack screen with white amazon logo. LG released its own twin-laser-based projector TV back in 2019 and the technology has improved a ton since. Did u get it to work? At the moment, hearing implant streaming is available on Fire TV Omni QLED Series, Fire TV Omni Series, Fire TV 4-Series, Fire TV Cube (3rd Gen), and Fire TV Cube (2nd Gen) devices. Some other matches also will be available free on Apple TV the weekends of March 4 and March 11. Plus watch STV and catch-up on missed shows (if you live in our broadcast area) If I select VLC as a player, it's flawless. How do I link my smart TV to the STV Player? The technical storage or access that is used exclusively for statistical purposes. Mine worked beautiful until today. Please assist. Go to Home > Settings > Support > Self Diagnosis > Reset Smart Hub. My fire stick worked fine just yesterday but today it was stuck on black screen. The real solution here is to stop watching TV for a while and get back to doing something meaningful like accomplishing stuff in my life! Mine same thing. The Alexa-enabled remote uses Bluetooth rather than IR like a normal remote, so it needs strong batteries to work properly. Did you figure out how to fix the issue, My firestick only comes on Saying Firestick. You can also use your smartphone as a remote control for Fire Stick. * Windows devices that do not support Wireless Display (WiDi) We put them up against each other in our Fire TV Stick versus Fire TV Stick 4K Max versus Fire TV Cube roundup to help you decide. A saving of $800, you're probably too busy thinking 'huh, laser TV?' Ive already spent HOURS following every single possible re-boot, reset & re-pairing option out there, including chatting with an Amazon CSR last night appeasing him/her by doing everything all over AGAIN and still, it boils down to they recommend buying a new remote (big surprise). When I finally get into settings, it boots me out of any app I open without even attempting to open it. The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. If your Fire Stick is not connecting to the internet while using a specific app, switch to another app to see if the problem is app-specific. Another common cause is the lack of sufficient power to the device to let it run properly or turn on as it should. No joy. I agree, starting early January, two Echo dots and one fire tv and one firestick all stopped working the same time the same day, and same as you i tried everything, appeasing Amazon reps, knowing everything they suggested wasnt going to work because i had already tried every damn thing suggested., Alexa is having understanding me right now, and three months later she still is, my correct password is apparently wrong and fire tv will not log in to Amazon, producing a tv screen picture that moves left to right constantly, re registering is failing every time, after 3 hrs on Amazon rep tells me my device must be broken, what all four of them same day, no worries she offered me 15% trade in for brand new, not a damn chance, as i know i would have the same issue with new devices. If this doesnt do anything, make sure your remotes batteries are fresh since the Bluetooth connection that the Alexa remote uses takes a bit more power than a standard remote would. Follow the directions that are posted above. Enter the following fields; first name, last name, create a password, date of birth, Now on my second new Firestick, having returned the first one due to issues. Im having the same issues lately! My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GBOne Ui 5.0,Android 13 . What to do: Open the STV Player app. Wait 10 minutes. If your network wont connect, ensure that you are entering the correct password. If you are still unable to fix your device or need a bit of help, we recommend that you reach out to the folks at Amazon for additional support. I dont understand storage issues! Im glad its not just mine but what is the real solution? Power adapters and surge protectors can affect the stability of media devices such as streaming sticks. Checking your modem's lights can provide insight into its current internet connection status. I used my Amazon fire tv stick a few days ago and was working fine except it would say connection error message when watching a show. Amazon need to fix it dont they. Gets to grayed out profile icons. There is differently a glitch with the STV player and the samsung software. Usually, the easiest way to do this is to unplug the router, let it sit for about a minute, and then plug it back in and wait for it to go through its boot-up process. I have contacted Amazon and they say wait a few hours. I previously moved it from one tv on first floor to another tv on second floor. I tried changing batterys and unplugging device and still have the same thing. I have a rental house where most annoying is the fact that the live menu is not working. Pretty frustrating, can anyone help please? Channel 11 in firestick does not work properly, My fire stick was fine one night. Think Amazon caused it with the update. STV Player, TV you'll love for free. It is very convenient having tested it ourselves, but being a streaming based service there are certain times when TV Player is down with many problems preventing users from watching live TV when they need it the most. Eventually I will get the frown cloud. If you've replaced the batteries, make sure you're within range, and if the remote still does not work, you may need to restart the Fire TV Stick with the following steps. Step 1: Long-press on the FireStick home button and go to Settings. I dont care if some people think Im a conspiracy theorist but seriously, there are SO MANY PEOPLE right now and all this month that are suddenly having the SAME PROBLEM with their remotes!! Many devices will work even when this setting isnt turned on, but if youre having trouble connecting, clicking on this button in the settings can help sort things out. Finally, if either device isnt up to date, it can cause Fire Stick mirroring issues, so make sure to check for updates on both the Fire TV and your other devices. So if youre having trouble with your Firestick remote, the first step to take is try new batteries. Doesnt even give me a menu to select from. Is anyone having an issue with a white box on the screen that say Home, title of movie, app, ect and cannot get rid of it? May have something to do with updating the phone to Android 12? My Firestick is stuck on the black screen with logo??!!! Step 3: Remove the batteries from the remote. I have new batteries and checked the connection in the back. User your remote control to navigate the selection cursor all the way left until you reach the gear icon (settings) and select it. Help Please 4-5-22. To do this without being able to access the settings screen, youll need to pressand hold the select and play/pause buttons at the same time for about five seconds. Ive had my voice searching capable firestick for about 12 years now, and , it has always worked amazingly. Mine did the same thing, spent an hour or so with tech on line. Then did all of the above nothing worked. If nothing on this list works, then the last resort for most issues is to perform a factory reset, which we look at later into this article. my firestick is 6 months old and has stopped working, Ive tried everything. 03:45 PM Hope this works for you! Theres a way to do a soft restart (whatever that means) you press the enter button and the pause button at the same time. Otherwise, if all else fails, the factory reset will often clear up any issues at the cost of wiping anything stored on the device. 06-07-2021 Used it for years and suddenly it cant connect to the network! * Android devices that do not support Miracast. We think you're going to love the frankly ridiculous Hisense 120-inch L9 Series TriChroma Laser TV for $5,200 instead of $6,000 at Best Buy. postcode and select your marketing preference. 03:09 PM From there, click the 'Settings' icon followed by 'All Settings'. It was finally fixed, but now Ive lost some apps and the ones I have wont play/open. Pre-installed STV Player App on Samsung TV no longer working. 09-01-2021 The Fire TV will automatically pair with the remote. To provide the best experiences, we use technologies like cookies to store and/or access device information. No help, but made us both laugh cheers for that . Copyright 1995-2023 All Rights Reserved. STV Help and Support. Today's tech news, curated and condensed for your inbox. STV Help and Support. Have a good one. My TV broke so we inserted it to another TV and hasnt worked since. My remote will not change to any other channel. No matter what your favorite media streaming service might be, youll need a way of getting the latest episode of The Umbrella Academy or The Boysto your television. Just moved fire stick and tv across the hall, from one room to another. Because frankly I dont trust that buying a new remote is going to fix the problem. Did our solutions help you get past the problem? Im having the same problem and it just began happening last night. If the Firestick doesnt see your WiFi at all, then try to move the router and the Firestick closer together and remove any object, especially anything metal, between them if possible. And you can watch every minute of any game this weekend for free as part of the inaugural matches on MLS Season Pass. Mine is stuck downloading an updated. When you've tried everything else and your Fire Stick is still not working properly, you can restore it to factory settings and set it up again as if it were brand new. Freezes on logo at restart. This Fire stick seams to only work smoothly with Amazon Prime. If you are having this issue we would Look the for the red Were going to look at the seven most common problems that Firestick users experience. In the past year, however, if I leave any batteries in the remote overnight, they are 100% dead the next morning. in. I cant get past the reboot it just goes on and on with the four dots, Ive tried everything but it has been unused for a few weeks does that make a difference? 04:30 PM Step 1: Download the Fire TV app for Apple or Android. After 10 seconds I get a rapid flashing green light on my remote but no connection or download on my TV. Frustrated and really annoyed. I answered my question the fire stick does not work. STV | Help & Support : Troubleshooting - STV Player The Fire TV logo will show that the device has shut down and is restarting, which is also the sign that you can let go of the controllers buttons. in. Was watching TV when suddenly the fireTV logo came on and wont boot up.