LPI is responsive but not actually taking care of the core issue and they need to be held accountable. Thank god. Its not the fault of the distributor if they cant get product. 459 customer reviews of LPI Inc.. One of the best Manufacturing business at 506 Twin Oaks Dr, Johnson City TN, 37601 United States. How did you get rid of it? Learn more about Birdeye, Patient Feedback: Why Doctors Need to Ask For It. Well, before they delivered it, they told me 2 panels were damaged, and when they delivered there was more damage to it as it was only 2 gentlemen delivering it, and the company knew we had a few steps going down to the area they would install it. Unlike others, my experience has been excellent. The issue with the panels is correctly outlined as a warranty issue. Submitting a response indicates a willingness to work with customers to make things right. Proper installation and setup of your hot tub is vital to the safe and enjoyable use of it. Catalina got bought up by LPI in the last year. I am beyond pleased with all of them and will continue to use no one but them in the future. Click on an image below to learn more about the product. Tina Hatley Operations Manager at LPI Inc Kingsport, TN. As a matter of policy, BBB does not endorse any product, service or business. Everyone we spoke with or emailed with was unfriendly and unwilling to take one step more to offer solutions or provide assistance. Debi Helton inventory Control Specialist at LPI Aqua Living factory outlet Johnson City TN Johnson City, Tennessee, United States 44 connections Find the perfect home furnishings at Hayneedle, where you can buy online while you explore our room designs and curated looks for tips, ideas & inspiration to help you along the way. Spending a few minutes in a hot tub or spa every day will change your life. During the pandemic, I lost my job and worked with LPI on payment arrangements. For 15k or whatever he paid for it he could have gotten almost any brand he wanted. Our entire business has been, and continues to be, affected by the global pandemic, Hatley says. About nov 15th they sent a message saying they was out of the color i wanted and asked if i would take another color. Regular maintenance and upkeep will increase your enjoyment of your hot tub, and help you get the longest life out of the spa and its components. ), then we have the best 4 person hot tubs for you! Im beginning to wonder if Ive gotten ripped off.. We are going through the same issues. On Wednesday 8/22/22 LPI, INC called us and asked when would be a good time to deliver the hot tub. They agreed to send me a list of technicians in tennessee that might come look at it. They just kept questioning me about my settings, said I was out of warranty and they couldn't help me. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. If company vaccination rates. Fill out the form to download your instant rebate and FREE buyers guide! The service tech said this tub appears to be mishandled during shipping and was really banged around. Learn how to avoid this issue and quickly fix it if it does occur. Well guess what it did and a lot. Withdetailed information on each of the hot tubs,you will discover new features and what to look for when picking out your dream spa. Christina Hall Director at Aqua Living Ltd - AquaLiving.co.uk Greater Portsmouth Area . Once it finally got up and running it has continue to leak and they send a tech who claims it does not leak but looks at it for two minutes and then leaves. No return calls even after I have reached out to their office personnel numerous times. Provincial ease meets rustic refinement in our dust aqua accent cabinet. Decorate the wall with Circle Art - beautiful Danish design print on round format in a wide selection of beautiful designs for the modern homedecor. I'm very disappointed with the quality of this spa, and even worse the level of customer service. I know of a few dealers that sold Catalina swim spas before they were sold to LPI, and have since stopped selling Catalina because of leaks and other frequent quality control issues. "This decision did not come lightly, and we are grateful for over 10 years of dealer-supported growth. We purchased an aqua living spa November 2021. Now we were told it was fixed, however we are having the same exact issue as last year and this have a 5 year warranty on the tub and a lifetime warranty on the cover and neither is being honored. I spoke with Tonya in Johnson City in early October and she stated she would take care of it and let me know when the panel will be repaired. I use the hot tub once a week. Does your spas high limit thermometer trip unexpectedly? Find a location that works best for you. They manufacture there own hottubs so your definitely getting a run around if there saying to contact the manufacture. Its obvious they cut corners during the pandemic to keep up with demand and were producing an inferior product now that is not only broken but dangerous. I then filed another claim about a month later because they didn't replace the front panel. Ft. 3914 Desert Zinnia Ct, Manvel, TX 77578. Relaxing massages and hot water therapy are the best options for the person who has experienced stresses and strains throughout the day or week. Management will be reaching out to the customer shortly to further discuss. I've had two hot tubs prior to this one and didn't experience any problems other than the cover needing to be replaced. For those discerning buyers looking to cut out the middle man and save a buck this may be a good option. Plug & Power PP31 Spa - Aqua Living Factory Outlets Its already three weeks past the original estimated delivery date!! Please let us know if it does not meet your needs. We look forward to helping you achieve the lifestyle of comfort that you crave. From the grocery store to the park to family road trips, your dog is always by your side. Our demand continues to far outweigh our capacity., This demand led LPI to make what Hatley says were very tough decisions about the future of the company. Have u received your hot tub yet??? Read about common issues that spa & hot tub owners run into and how to fix them. 2,550 Sq. Scotty Baker . Im feeling scammed as I paid for mine already, too! Dominate search results. However, no one indicated that all of the accrued fees or interest were no longer your responsibility, nor was a new finance agreement with terms signed. We apologize for the frustration you have experienced. **** can draw a paycheck, yet bears zero responsibility for customer care or the onus to perform his simple job. Request that LPI credit my card on file. Luckily, I filed a dispute with Visa when I felt things going wrong and no responses. The overall objective of the IGAD LPI is to enhance the contribution of the livestock sector to sustainable food security and poverty reduction in the IGAD region. It seems that the hot tub manufacturer has done a nationwide re-branding of its outlets changing them from RecDirect Factory Outlets to Aqua Living Factory Outlets. $350,000 Last Sold Price. He removed the front panel (which is damaged), and noticed no wire was connected to the touch pad. . Spas & Hot Tubs Factory Direct Prices - Aqua Living Factory Outlets No I sent a email and they said they would try to start building it at the end of October. Browse Aqua Living Factory Outlets' wide range of affordable, high-quality hot tubs and spas. After all, eight-person hot tubs may look impressive, but for those who dont need them they can be unnecessary and difficult to maintain. Cailley Hammel. Any assistance you may provide is appreciated. Beware. I remember seeing them 2 years ago at a trade show in New Orleans and was shocked at how cheap they weee wholesale. Get tips on how to clean different types of jetted tubs and spas. View Aqua Living's profile on LinkedIn, the world's largest professional community. I said i would if it will be delivered by dec 1st and asked if this nightmare with there company will ever be over. lpi aqua living A good hot tub cover will serve you well for quite a while. The customer and salesperson have since been in communication following the holiday season and vacation. Response. Being able to chat with other residents becomes an important part of many peoples . In a significant shift in business strategy, LPI announced it is ending its domestic dealership program to focus on its direct-to-consumer retail division, Aqua Living Factory Outlets. New Patient Forms; About; Contact Us; lpi aqua living. Read about when and how to maintain the jets of your hot tub. There has to be a law against being 2-3 months late to deliver merchandise and expecting payment. Find manufacturers and suppliers in the most extensive searchable database in the industry. In a significant shift in business strategy, LPI announced it is ending its domestic dealership program to focus on its direct-to-consumer retail division, Aqua Living Factory Outlets. Purchasing a spa from this company is the single worst house-related decision I have ever made. Now they think there is an obstruction in one of the lines and they want to dig out the insulation to get at the line on my brand new tub. Through a series of four on-demand courses and two live-virtual events, attendees can learn the necessary leadership and management skills needed to elevate their career. Our new hot tub pergola is perfect for anyone who wants to enjoy their hot tub in style, and with complete control over their privacy. Richard moody was my sales rep and basically told me in August that I was behind 10,000 people waiting to have there hot tubs built. We do not work for this company nor represent them, but we like many others, are searching for a good quality hot tub brand. EVERYONE I have dealt with in this company has lied to me. A leak from your hot tub might be alarming, but its often easily fixed. They have been absolutely amazing from start to finish of my hot tub purchase and set up. Keeping your acrylic bathtub from Aqua Living clean not only maintains aesthetic beauty but also promotes a more sanitary environment for bathing and relaxation. So they obviously didn't test it. Bluetooth Waterproof Audio with built-in speakers & subwoofer - INCLUDED. He found a wire was not connected at the factory. Still gathering info on the tub my friend got. They dont stand behind their warranties. Visit Website. Aqua Living Factory Outlets, LPI's retail division, plans to open around 100 retail stores over the next few years, but has only opened seven since announcing those plans in late 2018. This has incurred a significant cost as well as we should not have to be adding water every week. Oct 30, 2018. Here we discuss the water chemistry basics & how to prevent mineral buildup in your hot tub. IPS Full HD Screen- It gives a screen resolution of 1920 x 1080 with a viewing angle of 178 Degree. 2016 All Rights Reserved - Hot Tub Insider -, Johnson City Hot Tub Manufacturer, LPI, Inc, to Expand Operations - Hot Tub Insider, Hot Tub Manufacturer LPI Inc Employee Tests Positive for COVID 19 - Hot Tub Insider. Tuff Spas is a rotational-molded hot tub manufacturer established in 1999 by CEO and Founder Dave Midkiff. But FYI if you buy a 4,200$ hot tub from them they add a bunch of stuff like steps, cover chemicals and other odds and overpriced ends for 1,000$ without you asking for them then charge over 3,000$ in financing charges. Must read before buying from LPI Inc. or Aqua Living Factory Outlets. Aqua Living Factory Outlets | Better Business Bureau Profile They are made In Tennessee under a number of names. 5% would be over a 400$ late fee. "We are thrilled to become part of the LPI family. Amy takes a trip to LPI's new facility in Johnson City and finds about about the company's acquisition of Catalina Spas. 506 Twin Oaks Dr, Johnson City, TN 37601 United States. A request to expedite your components has been made. 4.71 out of 5. Idaho Child Custody: The Right Evidence & Winning Your Case. Aqua Living Factory Outlets. With our AnyTemp System you can enjoy daily hydrotherapy, exercise . The right tub can make all the difference to your mental and physical health. Learn more about what aqua therapy is and the many benefits these programs deliver. Fortunately, its relatively easy to restore the wooden panels around your hot tub. With locations across the country youll always find the best deals. Everytime I talk to this company I want to throw the hot tub out in the street. Aqua Sketch 2 | CIRCLE ART - Nordly Living In early July, we rec'd a 34.5" tall panel for a hot tub, which is NOT what was ordered (54.5" tall). Your warranty case ******, has been opened. So he came out again. Ultimately, we see our most successful path in the USA through providing our products direct to the consumer, Hatley says. LPI International out of Tennessee continues to evolve and change in the fast paced hot tub world. . If there are only a few people you plan on inviting into your hot tub (lucky them! The move, effective Jan. 1, 2019, will impact about 200 spa retailers who carry LPI portable spas, which includes the Catalina, Signature and Pinnacle brands. So to contact the manufacturer just call that guy back. Our records indicate the cover lift was received on Saturday 1/28/23. **** still has not shipped this panel. When these have been reviewed, a technician will be assigned to your current work order that resolves your on going issues. I need a part for the hot tub to be functional and have been waiting for months for it to be in stock (lpi told me it was just backordered) . Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. This revolutionary invention allows you to control the temperature of your spa in any type of weather and any type of climate. One of those you get what you pay for. For more information on how to properly research and purchase a hot tub then make sure to look at our hot tub buyers guide pages. Rodney Carr, Chairperson for the Town of Bristol Improvement Board, told the gathering the building is being made possible through various, generous . June 11, 2022 Posted by: grady county, ga zoning map . You know things are going on drugs, abuse, neglect, unhealthy conditions, etc, but the other parent denies everything you confront them with, or has simply skipped town with the kids. People with delivery issues especially during this time, should be aware that many manufacturers are far behind in producing in stock for their distributors and retailers. The cover seal wasn't even touching the tub as it was shipped. For any customer that wants access to unlimited swimming in their own backyard, swim spas are a fantastic investment. Aqua Living2023-03-02T09:52:55-05:00March 2nd, 2023|0 Comments, Hot tubs, the pinnacle of domestic leisure, are available to everyone. View customer reviews of LPI, Inc.. Leave a review and share your experience with the BBB and LPI, Inc.. . There are, Aqua Living2023-02-07T10:43:14-05:00February 6th, 2023|Comments Off on Best Spas and Hot Tub for Back Pain. Our Products. Did you return your unit? Most of them are also by appointment only and are warehouse locations rather than big fancy showrooms. Use RevDex to write a review Reviews Above Ground Pools, Hot Tub Dealers, Hot Tub Manufacturing AQUA LIVING FACTORY OUTLETS AQUA LIVING FACTORY OUTLETS Reviews ( 10) Because they are built cheap. The panels are on back order and when the materials are received, these will be made and shipped for installation. Start typing to see results or hit ESC to close, How to win sales in a competitive, oversupplied post-pandemic market. Now it's almost December and after nearly weekly phone calls to LPI, we still have no panel despite being told by several LPI reps (including ******* & *******) that it was sitting in their shipping dept w/****. Im out 500$ , my credit is down 100 points and i have no hottub. How do you choose the best hot tub for back pain? This tub is clearly a lemon that is costing me a fortune in electricity and has numerous failed components and issues from the factory. I read the fine print on the contract and it says if your payment is late there will be a 15$ or 5% late charge if I dont make a payment even though it hasnt been delivered. If youre someone who demands the best of everything, premium features like those are a need, not a want. Steve and Jason both are great and their delivery service crew also. We accept payment through Paypal ONLY, the fastest and safest way. They only care of you pay and once that happens they can stall you for years and never give you anything. lpi aqua living. Home; Shops; About Us; Contact; Careers; Service Request; LPI Inc. builds our entire line of products from our 320,000 square . We purchased a SPA from LPI, Inc. in June. Filters are an essential part of keeping your hot tub water clear and pleasant. Re: Curious about LPI / Aqua Living / Dr Wellness. Take a virtual of one of our Aqua Living Factory Outlet showrooms. Upon delivery we found the tub was missing the glass balls, filters, and headrests that went to the hot tub. I am ready to drive this back to them. Make sure to buy from a company that has in-house service or local service that you can verify. I called customer service and was told the filters and magnets were in the mail. BBB's information on this company is being updated, and no report is available at this time. Thanks for the comments the site has a big array of models and I'm not sure we are talking of Dr Wellness or Catalina, Every thing that company touches is garbage, bests words I can use to describe LPI is..dumpster fire. The smaller footprint of four-person hot, Aqua Living2023-02-13T12:34:30-05:00February 13th, 2023|Comments Off on 5 Unique Valentines Day Hot Tub and Spa Experiences, Looking to change up Valentine's Day? Calcium scale can build up in the pipes, jets and other components of your hot tub, and it can damage the working parts of your spa. I dont think Dr Wellness has a tub anywhere near 20k. However, that date kept being pushed and finally the hot tub was delivered in Dec 2021. AQUA LIVING FACTORY OUTLETS Response Sep 15, 2020. . Good Luck with that. Every time I call back I end up on hold and nobody ever picks up the call. Pumps: 2 pumps (1 - 2hp pump & 1 - 1hp pump) Jets: 31 Stainless Steel Jets Electrical: Dedicated Plug 115V 20 Amp I told him I paid $7447 for this Hot Tub and all Im getting is a run around by the manufacturer, So he was the next person I called. $ 5,199.00 $ 4,699.00. On January 7 2023 we went to get in the hot tub and discovered the water was cold and found a tripped breaker. It seems that the hot tub manufacturer has done a nationwide re-branding of its outlets changing them from RecDirect Factory Outlets to Aqua Living Factory Outlets. Luckily, knowing just a little bit about the different types of hot tubs available can make your decision much easier. LPI CEO Dave Hatley says the change is the result of the company reaching an impasse where it is no longer feasible for the Johnson City, Tenn., facility to meet the production needs of a dealer network and its own retail stores. We have found information that says there is cooling off period and think this would apply. Manufactured with 6 individual spacious shelves for storage and organization. Then after being reassigned to multiple techs who had non working numbers or full voicemail boxes someone came to fix the leak. Per invoices and signed completion of service, the only remaining issues are the panels and pressure diagnosis. When I contacted the dealer I was referred to lpi directly. (704) 322-4204. ****** *****
You get what you pay for with these. . Dig through our best stories from the magazine, all sorted by category for easy surfing. It has been over 12 months of us dealing with us and when we call no one calls us back, we finally got the name of our case manager, her name is ****** We are waiting for a callback but we are not getting any answers as we would like a new hot tub as the hot tub that we originally purchased has never worked correctly. lpi aqua living - The North Creek Clinic BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. an outstanding level of service, and prices that cant be beaten. SpaRetailer is the definitive trade publication for the hot tub industry, committed exclusively to reporting vital market research and practical tips to aid spa retailers in the day-to-day operation of their businesses. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I really love Huion 's nibs, they're made of a very durable hard plastic. The customer representatives have been nothing but roadblocks and excuses. We also had issues with communications from the company for a long period of time. 04/22/2022. Both Gary and the customer service have been wonderful to work with. I call the factory and they gave me regional representative I ask to trade up to a current model yup another $1000. If you have back pain, especially lower back pain. Only he didnt actually fix it. AQUA LIVING FACTORY DIRECT - 12 Photos - Yelp Give away 20,000 free hot tubs lol. This field is for validation purposes and should be left unchanged. 2.5 Baths. There are probably 50 brands better. SpaRetailer is the one-stop destination for staying informed and competitive in the hot tub market. Then a seal broke and I called and they just wanted to tell me that I was out of warranty. Ordered ours beginning of sept- finally got an update after multiple requests that it should go to production in 2-3 weeks! If your bathtub has jets, regular cleaning can prolong their proper functioning as well. I would just like my money back so I can go purchase a hot tub cover with the metal strips built in. We are proud to provide American Made quality hot tubs. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Support - Product Videos & Documentation - Aqua Living Factory Outlets For Technical Support Please Call 423-349-2900 Submit a Service Request Register your Spa Spa Support Videos Learn about proper usage and installation of spas and bathtubs from our installation instruction manuals and informational videos below. By focusing on the motions and movements of the program . I come to find out this control panel is a known defective component but they continue to ship out the same control panel. We ordered in may its now October we are still getting the run around n feel like we may have been scammed. CEO Dave Hatley proposes internal vaccination promotion. Thanks for your review Jerry. Aqua Living Factory Outlets is a company that sells a wide variety of hot tub and swim spa products. 3 Beds. Jacuzzi Group Names Licensing Agency Beanstalk for Global Representation, Pentair Honored for Impact by Real Leaders, PHTA Leadership Certificate Program, Powered by Cornell University. Aqua Living Factory Outlets Houston Wellness and Fitness Services Follow View all 5 employees About us Website https://aqualivingstores.com/spas/ Industries Wellness and Fitness Services Company. But it also says aqua living gives lp financial the full rights to defer or extend payments upon buyers request. Please contact ***** at 423-349-2969 to discuss possible solutions. Browse a huge selection of Hot Tubs & Spas and many Spa Accessories available from reputable brands such as Dr. Wellness, Catalina Luxury Spas, Hudson Bay, and Plug & Power available at affordable prices from Aqua Living Factory Outlets. 2 reviews of Aqua Living Factory Direct "Aqua Living (LPI Inc.) is by far the shadiest, least scrupulous business I have ever encountered. Now they said in August. What else is the plan. After seeing their 1 star review rating I have to say that is too high. Aqua Sketch 1 | CIRCLE ART - Nordly Living I used to have a Wacom tablet and the nibs just melted away. Read about the different types of hot tub insulation and the pros & cons of each. They said that we canceled using him and did not (mind you he is the only person who has tried to help us). Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. but communication is key to success. Spas - Aqua Living Factory Outlets On January 8th we received another email saying it was still under investigation until February 2nd and will possibly put the charge back on our credit card. Take a virtual tour of one of our showrooms. . A hot tub that doesnt heat properly is understandably frustrating.
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