Great windows and installation Continue reading . Will now be enjoying a draft free home, and wont be bothered by the furnace constantly running. Out of my pocket I paid $2,000.00 for 2 windows and a storm door. We ensure that our products are installed correctly every time - guaranteed. So the super service goes above the expectations and meets the needs of my home and family. Perfect Installation and Cleanup Continue reading . I would hope the management addresses that issue. From the salesman to the guys putting the windows in they were very friendly but very professional. That did not make sense to me. But the window now had play such that when locked raising the lower sash resulted in both the upper and lower sash moving about 1/8. All rights reserved. Excellent product service and installation. We had a issue of a very fine hair crack in one of the windows. They didn't overcharge me, either. They were very good! Rite Window. Beautiful window, no mess was left behind. You can tell that they have been doing this for a long time. Excellent workmanship professional installers! Attentive, Honest, and Efficient Continue reading . If there is anything we can do to assist you further or change your mind, please give us a call at 866-217-9582 or email us at cs@windownation.com. The reason why, is often buyers use the quote to close their deal, but don't use our services after the deal is closed. John Willett the service mgr, sent a wonderful estimator Artie to measure and price out this small but important job. Window Brands: Rite Window manufactures all windows internally. The apology should have come from him! Thank you. Believe me it was not a pleasant day to say the least . Do your own research using online ratings, reviews and through phone interviews before hiring a company. ;)) I would recommend Rite Window, and in fact I have already. No high pressure sales calls!!!! on https://www.yelp.com/biz/rite-window-woburn-2?osq=Roofing+Contractor, International Association of Better Business Bureaus. Search. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Good salesman. We had a great experience. Excellent from start to finish. My partner and I wanted to operate an independent company and we both exited that franchise to start Rite Window. Report Rite Window wasnt the cheapest but the quality of the window as well as the quality of the installation made it a tremendous value. Awesome service, pleasant / friendly. I recommended them to neighbors, and two neighbors got their houses done by this company. Cleanup was minimal. Built-Rite Windows Useful. From START to FINISH Great Service all around! Installers were punctual, professional & personable doing quality work & cleanup, moving furniture out & back with care. Rite Window provides the installation of window, bath, roof, and showers to the Southern New Hampshire and Greater Boston areas. From the Representative to the installers, there was a feeling of that they really cared about our needs. Fair pricing compared to competitors. After the project is complete, we leave the job site looking as clean or cleaner than it did before our work began, so you can simply sit back and enjoy the improvements to your home. They gave straightforward answers without trying to sell me something. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. My new windows have now been installed. Headquartered in Woburn, MA, Rite Window is locally owned and operated and serves the entire Greater Boston area, including Southern New Hampshire. Check, Visa, MasterCard, American Express, Discover, Financing Available. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. This is Peter DeVellis. I was amazed at how quickly they removed and installed the windows. I just don't get it from a business perspective but maybe I am missing something. Consent is not a condition of purchase. The windows look fabulous in comparison to my 100 year prior windows. During the transition a customer of the previous business filed a complaint with the Consumer Affairs Office because I had installed a front door that didn't meet their specifications. I called with some questions about installing new windows and they were very helpful. Outdoor patios can be covered with fixed frame patio canopies or retractable awnings. We guarantee your satisfaction, and we won't leave until the job is done right. And on time . The price was very reasonable for an excellent product. Rite Window is best known for providing excellent customer service and reasonable prices. The deck is big and its design on is really beautiful. I am not upset. Customer service contacts and company information. According to your professional crew person who yelled from my roof top in the phone to you it needed an abortion. They filled it with caulking, and we are now trying to fix it, but it is a bigger job than first anticipated. In addition, the company currently maintains an A+. All was clean in the house. Write a review Sign in. 4.0 Job Security & Advancement. We are buying a bank owner foreclosure with a rehab loan. I checked the other 17 windows and none had any play. I reimbursed their payment and the customer assured me they were satisfied with the resolution. Continue reading . Send Message. Rite WIndow great service, installation and professional staff. Both were done very well, excellent products and they cleaned up well. I would assume they sell a no frills mid range vinyl window. No other brands are offered. They are clear with their pricing and the entire process. They did an excellent job installing the windows and cleaning up and they stayed with the project until it was completed. Will use rite window again in the future for sure. May 19 2009. This is a top notch company. This equates to a 4.34 out of 5 star rating on average. After initial admission to the HomeAdvisor network, businesses are re-screened biennially. Thanks so much! Wayne was very knowledgeable and the guys installing did such a great job for a big project. We consider the ultimate barometer of our job performance to be Angie's List. The windows have a good warranty on them, but hopefully we wont be needing to use it any time soon. Rite Window & Bath replaced our shower and bath at a very reasonable price. Not only that, when looking for a window company to get this project started I received 3 other quotes, and Rite Window blew everyone away with their price. BBB Business Profiles are subject to change at any time. I wish every contractor worked the way they did. Confirm your appointment with I was not pleased with overall process of the window installation. Massachusetts Department of Public Safety, https://www.mass.gov/orgs/office-of-public-safety-and-inspections, Better Business Bureau in Eastern MA, ME, RI & VT. BBB reports on known marketplace practices. We love being able to have a cross breeze in our living room again. The Anderson was finished off where the locking mechanism was, and all you saw was an opening where the lock was, whereas the Rite Window is an open channel with the entire metal piece is exposed. By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. No subcontracting and no one word answers to our questions. Now just have to keep my furniture under tarps and curtains down until I can find a reliable roofer. Received a quote on 9/6/16 and after further review found a math error of an overcharge of $270.00. That's why we tell you the price up-front. The wrap job on the frames looks amazing and the clean up was perfect. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. Thank you for your consideration. From my first encounter with the Rite Window Salesman, to the last RW employee who came and installed the windows, I had a strong feeling that I chose the right company. This guy will tell you what ever you want to hear but dosnt back it up dont be fooled too!!! Customer service was great and very helpful! All staff and workers were polite and respectful. Friendly techs very knowledgeable about task. The job and workmanship was great. 12 Double Hung Windows with screens 1 Sliding Glass Door with sliding screen 1 Front Storm Door with Sliding Screen. Service came to repair, (1 hour late for the appt) but could not easily repair without having the window adjusted. I have already noticed a major difference with how warm my home stays now I actually have had to turn the heat down. Revco - Seal Rite Windows And Doors, Andy Williamson, The Ayers REVCO - Commits Crimes Against the Elderly and Handicapped, Fraudulent Misrepresentation of Windows and Doors Tampa And Jacksonville Florida. I will recommend r Rite Window to anyone who need to replace windows and doors great job keep up the good work. I am very pleased with the windows and the job these guys did. I was very happy with installation team. We're the only window company in Boston that will visit your home and let you know the price of our windows, up-front, without having you sit through a 3-hour, high pressure sales pitch. Copyright 1997-2023 Ripoff Report. The shower is spectacular could not be happier with this project start to amazing finish. We expect to be called out if we fall short on our performance, and in those situations we do all we can to make things right. Rite Window installations are completed by licensed professionals. Best Windows for the price Continue reading . DunRite Windows & Doors specializes in window and door installation and replacement services. Access the headquarters listing for Rite Window. BUILT-RITE WINDOW CORP accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available. Areas of Coverage: Rite Window services are available across the greater Boston metro area. The installers were courteous and professional and they did the job Rite. HomeAdvisor verifies state-level licensing where applicable - note: See below for more detailed descriptions and customer feedback on Rite Window. Please be advised that, during this period, if we could not perform a background check, HomeAdvisor will allow the business into the network and match the business to consumers. The center of the window had moved. When installing the storm door, they peeled paint off on the surrounding trim (our house was recently painted in May) exposing the wood, so we need to sand and repaint those areas. Had a little snafu where the measurer had the wrong contact info for us, so it delayed the whole project by 3 weeks, which Rite-Window was not able to make up time from. Gino and Dave just completed replacing all my windows and I must say they did an excellent job. Log In. Guildmembers can selectively publish these comments here on their profile page. Please see the photos I put up on my timeline. Discover why thousands of homeowners throughout eastern Massachusetts and southern New Hampshire have relied on Rite Window for their window replacement, door replacement, roof replacement, showers and baths. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. We at NEWPRO suggest you have a professional examine your doors. Five-Time Winner of Angie's List Super Service Award, Better Business Bureau Accredited with an A+ Rating, 97% "Likely to Recommend" Rating from GuildQuality, EPA Certified as a Lead-Safe Licensed Contractor. New windows are high quality and havent had any issues with significant condensation. Rite window was Alright! (and their reviews were better too.) As always, we encourage consumers to perform their own research, to the extent possible, before hiring any business. Rite Window services are available across the greater Boston metro area. KANSAS CITY Missouri, Rite Windows Synchrony Bank Interest Free Financing Ripoff Scam Woburn Massachusetts, Seal rite windows Stone built,josh stone,seal rite windows llc. Our deck was a mess and we needed to sweep and then hose down after. Better Products, Professionally Installed, for the Right Price, Explore Replacement Windows that Combine Beauty and Functionality, Enhance Your Home With a New Entry Door or Patio Door, Choose Scotchgard 3M for Lasting Protection, Luxurious, Long-Lasting Bath Products, Expert Installations, With Over 31,000 Successful Jobs and Satisfied Customers, We Have the Experience You're Looking For, "Great company to do business with, everyone was friendly and professional. 27 Windows and very satisfied Continue reading . We are unable to process your request. They dont replace the window, they take out the guts, but leave the frame of the old window, and the replacement is an inset. 10/21/2013. Advertisers above have met our More than advertised. Rite Window believes if you sell a quality product for a fair price you have nothing to hide. Nothing we can do other than conclude "life is unfair"and appreciate folks, such as yourself, who are wise enough to consider the source. Built-Rite Window Corp. The Ocean County Long Term Recovery Group were charged $3,500.00 for the 6 windows. Your email address will not be published. I feel we got a quality product relative to the overpriced competition. We are very satisfied with our new tub/shower from Rite Window & Bath. Our Process As Easy as 1-2-3 1 Schedule a Consultation 2 Design Consultation Our design experts will tell you all about the products we offer and explain how we can make your dream bathroom a reality. Each person that we dealt with from the original sales person to the person who came to measure and then the installers; everyone was very friendly and a pleasure to deal with. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Who is ED Magedson - Founder, Ripoff Report. looks like they were always there. It is just a matter or us lining up the work to be done, we close, then the work gets done and everyone gets paid with the rehab funds. But websites like this one use no filter to gauge the accuracy, truth, or the motivation of the anonymous reviewer. Feel free to contact me in person. The installers (Joe & Dan) were friendly, and very professional. The experience was a good one and I really like the way my new windows look. some states require local or county level licensing and you should See below for recent customer reviews posted to our website and social media pages. I went to work and came home to all new windows! SEAL RITE WINDOWS JAY OF ALL TRADES Seal-Rite Windows & More WHAT A RIP OFF THEY SCAMMED ME OUT OF $8000.00 BEWARE KANSAS CITY THIS IS THE WORST COMPANY IN KANSAS CITY ! When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. They replaced lots of rotted wood. Rite Window 4.7 18 Verified Reviews Get a Quote Corporate Account Learn about our screening process 94% Recommended 23 Years In Business Achievements Company Details Verified Licenses Contact See Phone Number Serving You Locally Woburn, MA 01801 http://www.ritewindow.com Get a Quote Hours Mon: 8:00 AM - 7:00 PM Tue: 8:00 AM - 7:00 PM I like working with companies where there is clear communication and no surprises. I think, their prices are good. Other than new windows and a few stray staples from the old windows you would not know we had an install done. I was absolutely shocked to hear this. The first tech sent out said we needed the entire window replaced and we would get a call when it was ready. Copyright 2023 ProReplacementWindows.com All Rights Reserved. We will be using them again this year for another 5 or 6 window replacements. The complaint was posted as a customer review. We had two houses done by Built-Rite Window. I was expecting a crew of 6-7 people, but just a crew of 3 arrived led by Christian. Dave and Carl did a wonderful job. We are disappointed with our purchase and felt for over $6K, quality and install would have been better. Job Title. Window Frame Materials: Rite Windows are primarily made from vinyl. While HomeAdvisor will continue its background check program to the extent possible, these closures could prevent some background checks from being performed. From the initial consultation to the finished installation, you'll know you're in good hands. Their online reviews seem to be solid: 4.6 on google, 4.4 on FB, and 4.7 on Home Advisor. I was pleased with the job. I can only pray that this is the end of this debacle ! I love the quality of the product and consider my overall transaction to represent a good value and a fair price. All rights Reserved. Lifetime guarantee, not! I contacted the Office and found they had listed my previous license as "revoked" because I hadn't responded their follow-up correspondence. From start to finish, this was by far, the smoothest home improvement job ever experienced. Hired and fired with-in a month because I couldn't close deals. Visit the Solution Center to Explore Articles. Yes, BUILT-RITE WINDOW CORP offers warranties. Rite Window makes it easy and affordable for you to upgrade your windows, doors, roofing, showers or baths. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I dont understand how the premium brand companies can get away with charging exorbitant prices for windows that perform no better than the Rite Windows. Thank you Rite Window for a positive experience in a long time!!! I had been putting off replacing my windows for 3 years dreading the high pitch sales, misleading quotes and now knowing who would do the actual install. Help your neighbors make an informed decision. The work was done well and they kept the house clean as they went! We still have couple of windows that need replacement and we will definitely use Rite Window again. When the window came in, John had Artie do the installation. Second repair of window install and roof with leak problems, A waste of $4300 owner very convincing about professionalism but installation shotty are best. I qualified for the replacement of 6 Windows through OCLTRG except I have 8 windows and a broken storm door that needed to be replaced. The installers were very respectful of our property as well as being very courteous. When I decided I couldn't wait any longer I did my research again and what impressed me about Rite Window was the reviews. If you have concerns that a pro in our network doesn't meet these standards, please. More information, including Brands Sold, Products Sold, Month in Operation, Provides Delivery, Pet Friendly and more. Instillation was done smoothly and clean-up was impeccable ! I suppose it saves money, but looks unfinished and cheap. I didn't dispute the claim. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! Very impressed with the quality of the window and workmanship. I would definitely hire again, we are happy with the job. Well we never got a call and contacted Rite. The job was a little more complicated with some custom cuts and the metal trim around the outside of each window. I understand the worker who did the 1st install was fired but why on the second trip out (which included you) did no one recognize the fact that the windows were placed into the wrong framework .Now on your third visit this crew realizes the windows were not put in correctly and the entire job from day one has been ripped out and windows are being moved around like checker pieces into the right places and I have one crew member complaining about what an awful job was done previously and f bombing for lack of a better term from his vulgar mouth that he should have been on the job the first time and it would have been done right . You, Jerry C. said: I was startled to see some water damage in my upstairs bathroom and, Dongshin K. said: After reading reviews about Ten's works here on Yelp, I decided to, L K. said: I called Farzam because of the reviews I read here on Yelp and was not, 128 Plumbing, Heating, Cooling & Electric, Gary C. said: I was thoroughly pleased and impressed by the attention to detail by, Angela K. said: We have been homeowners for 48 years and have had both good and bad. I tried to work with Rite Window but they will not work with me! It proved to be the right decision Take care. Very detail oriented and kept my property clean. I found every aspect of this process of window replacement easy with Rite Windows. I agree with you. The initial sales/measurement visit and install went great. Our energy expenses went down dramatically. We heard an ad on the radio and decided to call and ask for some information. Thank you Brian and rite window team. The service was very good. Good product. The complaint has been investigated and resolved to the customers satisfaction. We had a very positive experience with Rite Window, from the initial sales consultation, which was honest and straightforward without any of the questionable sales tactics Ive experienced in the past, to the installation itself, which was timely and professionally done. Once we moved ahead with it every went just as he said it would from the lead time to the installation duration. We pride ourselves on the quality work we provide, while delivering great customer service! BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. I had one spot of water damage around window frame area that was pointed out by installer, he told me what was required so I ran to Home Depot for repair materials and he preformed the repair ! On the day of service they were on time, efficient and after the install you would have never known they were here, (other than for my clean new windows! Window Selection/Installation Continue reading . A fantastic experience from day one when Juli a sales rep came to our house. They were very accommodating with my schedule! I filed a complaint on 4/11/22 against HomeRite. I would recommend Rite Window to my friends. Related: Champion Windows Coastal Windows NEWPRO Paradigm Windows Renewal by Andersen Rite Window United Home Experts Window Nation Window World, Your email address will not be published. I highly recommend Built-Rite Windows. John Willett the service mgr, sent a wonderful estimator Artie to measure and price out this small but important job. We are happy we went with them. Enter the confirmation code from your mailer and publish your review of Rite Window. profiles as they are self-reported by the Service Professional. Unfortunately, we cannot perform a background check on every employee of a businessthe background checks are performed only on the owner or principal. - Left it as is. They were a fraction of the price of Anderson and NuPro, and had a no pressure sales pitch. Thank you Rite Window! Language. Yes it was leaking when you came to give me an estimate for the job in the winter. Peter Devellis is an idiot. Since August 2000, we have helped over 25,000 homeowners in New England replace their windows, doors, roof, or shower and bath systems. I wouldn't hesitate using this company for your next window project. We have the experience and dedication to get the job done right! They are beautiful and so easy to use/clean. 2000. 9, Report #453475. Many consumers have been harmed. I had Rite Window install replacement windows (20 total) earlier this month. They fixed my gutters & fixed part of my roof. Pleasant and professional. Happy customer Share. Specializing in Roofing, siding, and gutter services. Inside, dust was everywhere as well as bits and pieces that required vacuuming. We urge you to learn more about our company by talking to your neighbors and reading our reviews online. From the meeting with the salesman to the final completion of the project, Rite Window was professional, courteous and did what they said that they would do. The windows are great. I can understand not wanting to take the time to quote for a "prospective buyer" but not being willing to work with customers who have signed purchase and sales for rehab loans is an entire segment of the home buying industry that is be disregarded. From your first phone call to Rite Window and throughout the installation of your replacement windows, patio or entry doors, roofing, shower or bath, we guarantee a smooth process. I must give credit to you though for contacting me and coming back out to address the problems again. That's why we tell you the price up-front. The windows are great, huge improvement on what we had before and long overdue. Although please do not sell my contributions short. We're sure you'll have success with another window provider, and congratulations on your new home! The Rite Window guys were not only super professional but friendly, kind and thoughtful- I hated to see them leave! Rite Window is proud of our record and we welcome the scrutiny. Get Rite Aid can be contacted at (615) 791-0394. Window Installation Contact Information 4801 Executive Park Ct N. Bldg 200 Ste. Rite Aid can be contacted at (615) 591-0905. Transparency and a Detailed Explanation Continue reading . Dominick of OCLTRG knew this, insisted I sign paperwork, he forwarded their insurance Information to me so I could file a claim for damage to my dryer was scratched and two 2 1/2" Levelor Window Blinds also broke one 2 1/2" Continental Curtain Rod. I have to say that Matt, Dave and Rich were amazing! The sales rep came to my house after a quick survey he left us with a quote and told us what the time frame would be. 4.2 Culture. It really looks great and we are looking forward to using it. This company would NOT have been my choice as all of my other windows are Pella. Rite Window Reviews: Rite Window Reviews maintain an average score of 87% across several online review sites. Guild Quality is an independent research firm that conducts post-installation interviews with our customers to gauge their satisfaction. Our third-party vendor uses a national criminal database ("NCD") to screen service professionals. What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network? The owners of Rite window Peter Devellis and Ted Castonguay formally operated under other window company names. I was very happy with the salesperson and the installers. Hard wood floors covered before work and all old windows and trash was cleaned up and removed. Hello Ed. Wondering if a report is missing? Respectful and Courteous Continue reading . Upon completion of the installation, waiting for screens to arrive , we will give a finale payment of $3800 . Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Type: Company - Private. Your rating will help other customers make the smart choice when hiring. They did have to come back but made sure it was convenient for us. Rite Window is one of the best Window Companies that sells, services, and installs quality replacement windows, patio doors, entry doors, roofing, and gutters for homeowners. I would recommend these windows to anyone. We also repair/replace broken or failed units of glass, screens, and patio doors. No hard sell. Installers were excellent! The work area was cleaned up and the work was done very well. So initially it simply received a bandaid for $500 of a spray and tape. Many consumers have been harmed. It is not your usual segment where a PSA can fall through between a private home seller and buyer. Unfortunately, when they installed the slider, they fit one side, but there was a 1/2 or more gap on the side you see most. We went over the work when completed and Christian showed me how to work the windows for cleaning.