Ordered coats for 2 of my sons in the sale. Black and white are the most popular colour for shoes and clothing, as they act as a neutral base for bolder patterns and brighter tones. Disgusting cant believe its taken a whole week to get a response by text to be told Il have to wait for refund but yet I paid next day that Iv not been refund for. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. With this in mind, Footasylum put all black shoes and all white shoes in its own featured collection so shoppers can easily find the most popular shoe style in classic colours. I can't even point the blame at one member of staff because they were all terrible. Footasylum discount codes March 2023 - finder Ireland How is Footasylum returns process? - reviews.io Hey Clare,Thanks for taking the time to leave us a 5-star review.We appreciate your words and effort, and we are so happy that you have had a good experience with us.We hope to see you back soon!ThanksShan. They have scribbled size 7 on it. Please note: The normal 14 day returns policy will re-commence from Monday 26th December. They were dispatched quickly and delivered within a few days to Northern Ireland. We hope to see you again very soon.Thanks,Rebekah, Terrible customer service, they over sell stock make up some delayed delivery emails and then wait for you to contact them after a week saying they dont have any in stock heres a refund. Hey JN,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. We also ensure all reviews are published without moderation. Not one of them seemed interested AT ALL.Firstly, to find someone for helpstaff were just huddled in a corner having a good gossip and moan. Find out how we combat fake reviews. You can pay for your new Footasylum trainers, boots and sportswear with Visa, Mastercard, PayPal, Klarna, American Express and LayBuy payments. Shan I saw your reply you asked me to contact you on your social media page I am sorry I dont know how to do it simple email me thank you I got an account app with footasylum Mohamed shaikh. For full terms and conditions see here. Thank you so much. Happy from start to finish! However, i just received an email stating evri are expecting a parcel from footasylum which could be the trainers i returned due to them being faulty. Placed my order and Was here the next day spot on service, Hey Carole,Thanks for leaving us 5 stars!I'm happy to hear that the staff at Edge Lane store were able to help you out, I have passed this review on to them.I'm also happy to hear about the super fast delivery!We hope to see you back again soon.Take care.Thanks,Shan. Provided the buyer can check the courier first, I would definitely recommend this company as the items are good quality and relatively cheap (sale items of course). At Footasylum buy Designer clothes, footwear, Mens trainers, clothing, shoes & footwear from great brands: Adidas Originals, Nike, Converse, Vans, G-Star, Fred Perry, Supra, Franklin & Marshall, Ugg boots, Beck & Hersey, Criminal Damage, Voi jeans & more, Unit 1 Broadfield Distribution Centre, Pilsworth Road, Heywood Thanks,Rebekah, Absolutely smashed it with the help from the fosse park team staff he helped me with what. We often link to other websites, but we can't be responsible for their content. As specialists in footwear, its bestsellers include trainers, football boots, sliders, slippers, flip-flops and sneakers. Verification can help ensure real people write reviews about real companies. 1. They all fit perfectly. Greater than 37%. Christmas Delivery & Returns - Footasylum Bad after a whole week of trying to find out whats been going on to be just told my order is lost in transit and will take up to 10days from a refund. FootAsylum only refunded 1 pair (after a lot of research, I can see that this is common practice for these charlatans) I paid through Klarna, sent Klarna the return receipt which proves that ToYou delivered the return to FootAsylum but FootAsylum still try to lie and say that 1 pair has been returned when I know that they have received 2 pairs. Manchester Arndale Ladies Store Went to purchase a pair of trainers today at a price of 94.99 inside of the trainers, got to the till and was asked for 109.99 which I asked why theres a difference. AVOID THIS COMPANY!!!! * One or more of these files was not uploaded due to an invalid file type. Disgusting cant believe its taken a whole week to get a response by text to be told Il have to wait for refund but yet I paid next day that Iv not been refund for. The Footasylum app has all the latest streetwear, athleisure and footwear, including heritage styles, exclusive colourways, cutting-edge technology and much more. Useless. Footasylum exchanges are only available in the UK. Any other store would of honoured the price or even try and sort something out, but not this store or even a apology. Footasylum runs individual and seasonal sales that are different to the main brands websites or stores, so you can save money and get cheap deals on the latest collections. Read Customer Service Reviews of footasylum.uk - Trustpilot 124.99. 2023 Trustpilot A/S. Unable to get any tracking information on a package ordered on 15/2 with express shipping purchased. Companies can ask for reviews via automatic invitations. Hey Maddy,Thanks for taking the time to leave us a review.I'm disappointed to hear that you haven't received your order after waiting so long!I have looked into this and I can see that sadly there has been no update to the tracking since 16/02, so we have to class this as a lost parcel.I have emailed you asking if you would like for us to resend your order, or if you would like a full refund instead.Could keep your eye out for this, and get back to us so we can get this fixed for you.Thanks,Shan, Information provided by various external sources. The girl on the till said she would get her manager, The manager was very rude about it said its my fault Ive got it wrong, I told him its not my mistake I dont put prices in them he went to check to his surprise I was correct but wouldnt do anything about it. After 6 attempts to chase delivery of my item, I have finally just been informed the order was cancelled on the 23rd. 3. To start a return, fill out the returns form that came with your order and follow the instructions on the form. OG Stack Longline Puffer Jacket. All rights reserved. Bad after a whole week of trying to find out whats been going on to be just told my order is lost in transit and will take up to 10days from a refund. FootAsylum only refunded 1 pair (after a lot of research, I can see that this is common practice for these charlatans) I paid through Klarna, sent Klarna the return receipt which proves that ToYou delivered the return to FootAsylum but FootAsylum still try to lie and say that 1 pair has been returned when I know that they have received 2 pairs. Wore them only half a dozen times and the suede covering split along the line of the little toe crease. 20%. Ordered it on Monday and it was delivered on Tuesday. We are so glad to hear you are happy with the service. Hey Maria,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. Manchester Arndale Ladies Store Went to purchase a pair of trainers today at a price of 94.99 inside of the trainers, got to the till and was asked for 109.99 which I asked why theres a difference. After that drama of getting the trainers upstairs, and trying them ondecided to purchase at the till. Very disappointing.Would never order from them again! Get FREE UK delivery on all orders over 60 and FREE UK returns. A pop-up box will appear revealing the code. Any other store would of honoured the price or even try and sort something out, but not this store or even a apology. Bought a pair of Boss trainers at the end of November 2022. The range includes footwear, clothing and accessories for men, women and children. Thanks,Rebekah, Absolutely smashed it with the help from the fosse park team staff he helped me with what. Thanks,Rebekah, Ordered a Nike Black Coat from Footasulym and within one day it arrived.Over the Moon with the coat and fast delivery.Highly recommended to anyone looking for dedicated online shopping experience.Theresa, Hey Theresa!Thanks for leaving us a review. Within 5 Days. It's great to hear you are happy with the coat and that the delivery was so quick. 1996 Retro Nuptse Jacket. Got them cheaper than any other website. Turned up the following morning as promised, kept fully updated by text and email throughout the delivery/ordering process. Footasylum discount codes - 60% OFF for February 2023 | T3 Disgraceful in eyes, price you pay should be the price advertised, this is the 2nd bad experience with Footasylum, 1st one was online, very bad customer service. Date of experience: January 04, 2023. Shoved the card machine into our face. I was taught to value customers, no matter what job I was in. !\r\n \r\nGoods returned, Yodel receipt \r\n\r\n2 months later -still no replacement received", "Love my new trainers. Perfect from start to finish. If you don't like it, leave. Will definitely be ordering again in the future, Great costumer sevices,I will highly recomanded I will come back as costumer sooni was ordered a pair of crocs,they look amazing,Thank u My parcel arrived 1 day earlier the Yodel driver was prompt and answering to my messages, Hey Elena,Thanks for taking the time to leave us a review. This arrived within only two working days and all items were delivered intact and all there. Search for local Shoe Shops near you and submit reviews. Look through our Footasylum discount codes, choose your offer and click the 'Get Code' button. 10/10 will not be using footasylum again. Both pairs didn't fit well so returned both pairs in exactly the same parcel as they were sent through FootAsylum's preferred choice of courier ToYou through Asda. Wore them only half a dozen times and the suede covering split along the line of the little toe crease. Rock Woven Outdoor Pant. Has anybody else been caught out with this variation of footasylums terms and conditions relating to returns over the Christmas period. If youre a regular Footasylum shopper, you might want to consider downloading the Footasylum app. I was looking for and ordered them in straight away for home delivery next day absolutely loved it , Hi Ani,Thank you for leaving us 5 stars!I am so glad you had a great experience in our Fosse Park store!I have passed this feedback to the store for you.I'm also happy to hear you loved your order!Don't forget to tag us in some pics on social media.Take care.Thanks,Shan, Great customer service!!! The Footasylum stores and website have hundreds of your favourite brands, including adidas, Converse, Jordan, New Balance, Nike, Tommy Hilfiger, UGG and many more. That is great news that they arrived a day early!We hope to see you again very soon. Visit our corporate site, Future US, Inc. Full 7th Floor, 130 West 42nd Street New York, NY 10036. Difficult, posted 2 weeks ago I have been waiting for confirmation that my return has been received/refund for 3+ weeks. My items never came, and because the refund took so long and because I was worried the next order would not come, due to the courier service they used, I did not reorder. You can return your product via Asda toyou, CollectPlus, Hermes and InPost. Shan I saw your reply you asked me to contact you on your social media page I am sorry I dont know how to do it simple email me thank you I got an account app with footasylum Mohamed shaikh. Reordered again Sunday afternoon, Monday morning was here. Totally amazing service cannot fault. My items never came, and because the refund took so long and because I was worried the next order would not come, due to the courier service they used, I did not reorder. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Also it was delivered to Republic of Ireland avoiding customs charges. My son lost out on his Christmas presents as a result. Hey Clare,Thanks for taking the time to leave us a 5-star review.We appreciate your words and effort, and we are so happy that you have had a good experience with us.We hope to see you back soon!ThanksShan. Absolutely shocking customer service, Hi Mark,Thank you for taking the time to leave us a review.I'm sad to hear that the shorts were too large and you had to wait for your return to be refunded.I can see this has been refunded, for you.We do have to advise 10 working days, but normally refunds are much quicker than this!Thanks,Shan. These featured collections are typically the most popular and best-selling products on the Footasylum website. Popular Christmas FAQ 1 Helpful Report (3 years ago) F Returns - Difficult 0.00% Industry Average " I got the wrong size shoes and to return them I have to pay 160 . She got the problem sorted in minutes. A simple full refund is all I wanted from the first time I was messed around!! Do you agree with Footasylum's 4-star rating? 2023 Trustpilot, Inc. All rights reserved. Will definitely be ordering from them again. Anyone can write a Trustpilot review. Make sure your order is unused and in original packaging and labels. Editor, Marcus Herbert. Will buy again, Ordered 2 hoodrich tracksuit such a great price bought for my son he loves them great selection easy shopping experience I always look here first before jd fast delivery. Turned up the following morning as promised, kept fully updated by text and email throughout the delivery/ordering process. Both pairs didn't fit well so returned both pairs in exactly the same parcel as they were sent through FootAsylum's preferred choice of courier ToYou through Asda. Looks like they have found the nearest spare tatty box to send them out in. Next time it will be JD SPORTS for my next purchase. Anyone can write a Trustpilot review. The service was quicker and excellent, I will buy more goods in the future, goods are quality, I will recommend it to more people, this shop put smile on my face. Greater than 75%. All items were of good quality material and actually fit my ever growing teen (usually nothing does as he's between sizes). OL10 2TA. We hope to see you shopping with us very soon. Thanks,Rebekah. Purchased 2 pairs of Salomon trainers in different sizes. Provided the buyer can check the courier first, I would definitely recommend this company as the items are good quality and relatively cheap (sale items of course). Still not received a single item after contacting them numerous times, promises of next day deliveries, but still no joy! | Read 2,661-2,680 Reviews out of 55,033 363 questions people are asking about footasylum From high-profile trainer releases to exclusive colourways of your favourite kicks, youll find everything from sportswear giants Nike and adidas to Skate classics like Vans and future heavyweights Gym King. Shoved the card machine into our face. There are plenty of people who would love to have your job and do a better job at it, too.Without generalising, this younger generation seem to only be able show emotion through emojis. International Returns Most Popular Been trying via live chat, what's app and calling HQ. 299.99. Due to a fault with my Klarna I contacted Footasylum through whats app on numerous occasions. Absolutely shocking customer service, Hi Mark,Thank you for taking the time to leave us a review.I'm sad to hear that the shorts were too large and you had to wait for your return to be refunded.I can see this has been refunded, for you.We do have to advise 10 working days, but normally refunds are much quicker than this!Thanks,Shan. Here are 8 tips for writing great reviews. A quick call to Terry and he rectified the problem, I wish I had lifted the phone sooner, honestly, what a nice guy and thanks to him, my family and I can continue to kit ourselves out in our favourite shop!! Thank you for signing up to . Great to hear that the parcel arrived so quickly. Ordered standard delivery, was dispatched the next day & arrived the day after. This is the last thing I buy from footasylum from here on. Do you agree with Footasylum's 4-star rating? My Returns - Footasylum.com Suggested companies are based on peoples browsing tendencies. Waited 14 days still not received refund so contacted them via onlo chat to be told system error why its not be refunded, they said it be another 10 working days, I requested it to to be fast tracked and its a joke they replied sorry and said I can have a discount code for next purchase said I don't think I'll be using your company again only to be cut off from chat. Return an item in Great sale and super quick on delivery. We also ensure all reviews are published without moderation. The lady at the till was no better. Ordered and paid on 10th December my daughter's Xmas present. Here are 8 tips for writing great reviews. Absolutely fuming with this company. Disgusting service.I was in the Meadowhall store today and I have never been so appalled at the customer service I received. Hey Getta,Thanks for leaving us a great review. If you don't like it, leave. Absolutely fuming with this company. Once Footasylum has received and inspected your order, a refund will be issued. Footasylum. The trainers are clearly not of merchantable quality and it is unreasonable to expect a purchaser to keep shoe boxes! One star as there is no 0 stars. Thanks. Only response was we would receive a call within 8 hours - that was two days ago! Yes. New Balance Junior 550 Trainer 4083286600 Childrens Footwear. Gain access to Footasylum UNLCKD through your main Footasylum account. You can find her work across numerous sites, including Wedding Ideas Magazine, Health & Wellbeing, The Bristol Post, Fashion & Style Directory and more. I have worked in retail for over 15 years. And would recommend to all my friends amd family. my issue with this is that you are only informed of this variation after you have paid for the item in the first place so at what point do we get to object to this term. Change of mind returns accepted. Our 16 year old son made a two bus 18 mile return journey only to have this pointed out by the assistant. A Footasylum discount code is the best way to save some cash, but there are other ways to get your goodies for less: Footasylum offers standard delivery for 3.95, next day delivery for 4.99 and Sunday delivery for 6.99. Next time it will be JD SPORTS for my next purchase. Got them cheaper than any other website. I have all the evidence I need to prove I returned them and purchased a different pair through another store shortly after. Asked for a pair of trainerscould not even tell what the guy said. Giving one star so I can leave this review. Get Code. Here are 8 tips for writing great reviews. Footasylum Reviews | Read Customer Service Reviews of www.footasylum As a third-party retailer, you can find cheap prices on top brands in the Footasylum sale and outlet sections. As the seasons change, more and more collections and features are promoted but there are a few ranges and edits that never go out of style and are popular all year round. Ends: Tue 28 Feb 2023. Turned up the following morning as promised, kept fully updated by text and email throughout the delivery/ordering process. We hope to see you again very soon. It goes against our guidelines to offer incentives for reviews. A simple full refund is all I wanted from the first time I was messed around!! New customers only. They have sent them back to me and are refusing a refund. They also offer a WhatsApp device but it doesnt work. - Fred, posted 2 months ago Delivery to Australia was super cheap and very very fast! Full price items only. Ordered almost 400 worth of clothes for my son on the 12th of December! Thank you so much. I have no complaints at all, fantastic service.. item arrived perfect after 3 days. High performance sneakers, trending streetwear and exclusive product weve got you. It goes against our guidelines to offer incentives for reviews. Sign up to the newsletter to get style updates, exclusive info on sale events and more. One very disappointed son this Xmas! If valid, the page will refresh and your total will be updated accordingly. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. All in all, satisfied with my purchase and dealings with this shop. I was hesitant about ordering from this site after reading the reviews on here, but I ordered anyway because the item was priced so well. Once your order has been dispatched, you'll receive an email from Footasylum that will contain the tracking information and links you need to track the progress. Quality, style and value superb. Paying out money for nothing but stress, Not happy, my son purchased with his birthday money a Nike tech Fleece hoodie & joggers from Dundee shop, price tag said 95 for the hoodie but he was charged 110, told they just haven't repriced yet! Check out what 59,467 people have written so far, and share your own experience. Hey Maria,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. Wow! - Callum Phelps, posted 11 months ago This arrived within only two working days and all items were delivered intact and all there. I would avoid at all costs. Thanks,Rebekah. No one will bother to contact you or sort it out either, Hi Ryan,Thank you for your feedback, this is appreciated!I'm disappointed to hear that you never received your order.I can see that this was sadly lost on the way to you and we were only made aware of this when you contacted us.I can see this has been refunded, please allow up to 10 working days for the funds to hit your account.Thanks,Shan, WHAT A JOKE, ordered some shorts online, received OK but were to large so I sent them back they said it will take 10 working days for refund. - Rebecca Jones, posted 1 year ago Footasylum UNLCKD is the apps loyalty scheme that lets users shop online and scan in-store vouchers available on the app to earn vouchers with every purchase. - KM, posted 1 year ago Replies to negative reviews in < 24 hours. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We are so glad to hear you are happy with the service. Start your return online at the Footasylum website. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Can I return my online order to one of your stores. Scam Taking money for items not In stock And will financially gain due to it Trade and standards needing looking into you incompetent fools. Courier. Footasylum. Email and text communication was prompt and efficient. My son lost out on his Christmas presents as a result. Discount. Your browser does not support embedded videos. How long does Footasylum take to deliver? - Reviews First and last time I will use this company. It goes against our guidelines to offer incentives for reviews. Footasylum UNLCKD also means you can unlock access to priceless experiences like Footasylum events and product launches. We also ensure all reviews are published without moderation. Treated myself to some new trainers and jogging bottoms in the sale! I'm fortunate that I don't need a credit rating so I'll wait for FootAsylum to take this 'debt' to court and they can produce their evidence to my lawyer. Make sure to check out the Footasylum Black Friday, Cyber Monday and Boxing Day sales for big discounts. Any other store would of honoured the price or even try and sort something out, but not this store or even a apology. The trainers are clearly not of merchantable quality and it is unreasonable to expect a purchaser to keep shoe boxes! High performance sneakers, trending streetwear and exclusive product weve got you. Order placed on Monday standard deliver paid for and the parcel arrived the next day. I realise this was down to their preferred choice of courier (EVRI) but seeing as it was their decision to use EVRI, I do see it as FootAsylums fault also. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Very unhappy customer will not be ordering online from them again, Hi Priincess Eliyahh,Thanks for taking the time to leave us feedback, we appreciate all feedback left!Could you please update your review with your order number so we can get this looked into for you?Thanks,Shan.