How can Viagogo get away with charging such big fees? No, once your tickets sell, you cannot cancel the sale as the buyer is expecting to receive them. The Viagogo Platform allows contracts for the sale of Tickets to be concluded. If you are not the intended recipient, please delete the message, attachments, and notify the sender. If you cannot use the tickets you purchased and there is still time before the event date, we advise you to re-list them by clicking on the "Sell" link on the event that you have tickets for. viagogo charge for cancelling sale - jjbluesbar.com All sales and bids are final. No, once your tickets sell, you cannot cancel the sale as the buyer is expecting to receive them. In the rare instance that a problem arises and the original ticket Seller does not provide You with the tickets listed for sale, viagogo will, in its sole and absolute discretion, review comparably priced tickets and offer You replacement tickets at no additional cost, or viagogo will issue You a refund for the cost of the tickets. I confirmed the sale and wanted to ship the tickets over. money was still taken out! Should've = Should HAVE (not 'of') Would've = Would HAVE (not 'of') Copyright 2017 viagogo. We do not control the information provided by other users which is made available through the Site. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. and how does an unforeseen circumstance suddenly make you require tickets to a concert? Piggyback tickets are for seats that are directly behind each other.To list as a Seller, You must provide a valid credit or debit card. Can I cancel or change my purchase? And their reply was investigations will be done. November 18, 2021 If the Seller lists tickets for sale, confirms the sale and then is unable to deliver the exact tickets listed, viagogo reserves the right to find replacement tickets for the Buyer and to charge the Seller with the respective replacement fee, other charges, and/or take other measures, as . viagogo Entertainment Inc is registered in Delaware, at the following address: 160 Greentree Drive, Suite 101, Dover, Delaware, County of Kent, 19904, USA. Subscribe. No amendment, modification or supplement of any provision of this Agreement will be valid or effective unless made in accordance with the express terms of this Agreement. 2.10 Seller's Confirmation. It's not possible to cancel or exchange tickets once a purchase has been made as orders are considered final. Viagogo won't cancel my order MoneySavingExpert Forum As I was told to send them to u asap so they'd have 'maximum selling time' We do not charge any fees for relisting tickets that you have originally purchased from us. You no longer need to deliver or drop off the tickets and you can disregard any previous communication received regarding this sale. You agree to cooperate fully with such investigations, including without limitation providing Us specific information regarding your right to a ticket, the source of a ticket, your acquisition of a ticket, and the price You paid for a ticket. As I do not buy concert tickets that often I had no idea this was a scam, payed for tickets was told would receive no later than 3 days before event had to send 4 emails only got a reply from 1, finally found your phone number on the day before concert and called then to be told don't worry? If You have a dispute with one or more members, You release viagogo and all affiliated companies, officers, directors, agents, parents, subsidiaries, legal representatives and employees from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such dispute. Your prices were miss leading and a scam. shawn mendes tickets order no [protected]. Stolen property includes items taken from private individuals, as well as property taken without authorization from companies or governments. The sale of stolen property on viagogo is strictly forbidden and violates local, country and international law. If any provision of this Agreement is held to be invalid or unenforceable under any circumstances, its application in any other circumstances and the remaining provisions of this Agreement shall not be affected. The event was cancelled for 25/6 due to s terror attack at the Manchester arena. 2.11 Collecting Payment. My event is cancelled or postponed - What do I do? You agree that We may report any activity that We suspect violates any law or regulation to appropriate law enforcement officials, regulators, or other relevant third parties. Event dates, times, venues and subject matter, which are listed on the ticket, may change. 1.1 Introduction. We reserve the right to prohibit users from posting tickets on viagogo if they are not able to provide the exact tickets they posted on viagogo. 2.1 Requirements. Our address is viagogo AG, Rue du Commerce 4, 1204, Genve, Switzerland. This fee is displayed in the selling process and covers the cost of marketing your tickets to millions of potential buyers worldwide. Venue : Singapore Indoor Stadium on Saturday 17 June 2017 @ 1700, bought the tickets at $50.55 usd. You agree not to include in your delivery to the Buyer any promotional or other commercial material that is not provided or approved by Us, other than a Tax invoice if relevant and if requested by the Buyer and viagogo . 2.2 Registration. "Comparably priced" replacement tickets are determined by viagogo in its sole and absolute discretion. by vinay 7 months ago. During this time, the Site will be temporarily unavailable. The company, which was founded in London in 2006, has a network of more than 60 global websites with customers in 160 countries. Viagogo lead me to believe that this was the official ticket seller for fleet foxes tickets as they came out at 10am yesterday morning. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. The Buyer name and address is provided to Sellers for the sole purpose of delivering the specific purchased ticket(s) and may not be used by the Seller for any other purpose, either in connection with such delivery(ies) or separately from such delivery(ies). Because of this action I am now out of pocket for the train tickets and hotel booked which totals 230 excluding the ticket cost, and all I wanted was to get my tickets amended so I can attend the altered location. viagogo charge for cancelling sale - holo3-rv.com Due to the change in venue which is completely understandable, It feels to me I wasn't offered / or giving adequate advice support to get my tickets amended to attend the new venue. Except as provided herein, You agree not to promote the sale of tickets posted on viagogo through any other site. I demand to speak to a manger or someone in charge immediately This has had a financial cost due to interest of 360 held for 8 months, pre-paid specialist transport and staffing of which I cannot recieved a refund as less than 48hrs notice. 21st February 2017 - email to say event had changed starting time missing persons national parks. 2.13 Ticket Information. what if the buyer got the tickets and did not want to go the event, and claims that he/she was denied entry after the event. 9 Jun 2022 . If you can't find your event, you can tell us about it here and we'll add it to our website The Seller will be paid 5-8 days after event if delivery of ticket was successful to the buyer. viagogo does not take title to the underlying ticket and the actual transactions are between the Buyers and Sellers. Our suppliers and co-brand partners are third-party beneficiaries of this Agreement. Terms and Conditions - viagogo ticket exchange viagogo charge for cancelling sale If you have any further enquiries please visit our help centre. In addition, the Site could be unavailable during certain periods of time while it is being updated and modified. No refunds, cancellations or exchanges will be issued for date or time changes, partial performances, or lost tickets. 1.3 viagogo Guarantee. Dear Justin, Unfortunately we have had to cancel your sale 9181945 of your Adele tickets. Any unauthorized reproduction, modification, distribution, transmission, republication, display, or performance of the software or the content on the Site is strictly prohibited. When You sell tickets on viagogo, provided you provide the exact tickets listed for sale and the ticket Buyer successfully gains entry to the event, viagogo guarantees that you will be paid for your sale. If the Seller is required to account for Tax on the sale of the ticket, the Seller should include the Tax (i.e., total) when setting ticket prices on the website. This is misrepresentation. What is the viagogo complaint handling process? How do I find tickets I've already downloaded? Purchased x5 tickets for mrs browns boys in cardiff motorpoint arena for 15.6.17 back in october 2016. If We change this Agreement, We shall post a revised version of this Agreement, which shall automatically replace the terms of this Agreement. Once We obtain an authorisation from the Buyer, We notify the Seller of the sale via email and/or telephone, and We confirm to the Seller that the Buyer is willing to pay the listed price, booking fees, delivery fees, and taxes on our fees. Nothing in this Agreement is intended to confer benefits, rights or remedies unto any person or entity other than the parties hereto and their successors and permitted assigns. Copyright 2006-2023 OzBargain ABN: 26 144 073 772. Such sellers have no right to Report a Problem and the order is automatically confirmed immediately after the sale. Copyright viagogo Entertainment Inc 2023, I understand the answer but I dont like it. figueroa street shooting; jeffrey friedman chiropractor; gifted child humming; how to adjust sim max driver; viagogo charge for cancelling sale. Typically, upon the Buyer completing the transaction, We collect payment from the Buyer for the listed price, booking fees, delivery fees, and taxes on our fees. When You purchase tickets on viagogo, viagogo guarantees that You will receive the tickets You paid for in time for the event. This charge is in addition to the amount originally paid for the tickets. 10 Things Most People Don't Know About anyabraddock. It is up to the Buyer to verify the most recent changes by contacting the box office or referring to official listings for any changes. Cancelling it so close to the event is not acceptable, as explained we are both self-employed and have taken the day off for this event. You are responsible for maintaining the security of your username and password and You are responsible for any action taken under your username or password. "are you sure you want to back out of the sale, the average price for estimated tickets would be $xxx which will be charged to you if you proceed", Its likely impossible to work out in an automatic way how much replacement tickets would cost. 0. If this is also unsuccessful We will not offer a refund. I have had to change my shifts and take unpaid leave in order to attend this show and I am not happy with the outcome. Sellers can Report a Problem using the Report a Problem link on the online confirmation page. Typically, upon the Buyer completing the transaction, We collect payment from the Buyer for the listed price, booking fees, delivery fees, and taxes on our fees. In its FAQ for Can I cancel my sale? Except as expressly stated otherwise, all notices to viagogo shall be sent through the email form provided on the Site under the Contact Us link. Viagogo complaint: 50 euro charge of cancelled ticket sale. I'm from singapore and my number is +65 [protected]. In addition, the Site could be unavailable during certain periods of time while it is being updated and modified. I entered the incorrect email when registering, how do I change it? This is not OK and I would not use Viagogo again. 2.13 Seller Payment. However, the Members are the sole decision-makers in finalising the sale or purchase of the Tickets. Viagogo's cancellation policy states that customers with tickets to cancelled events are entitled to refunds, while tickets for postponed events are usually valid for the new date. Except as expressly stated otherwise, all notices to viagogo shall be sent through the email form provided on the Site under the Contact Us link. If the listed ticket is not delivered, viagogo shall have the right to charge the Seller a replacement fee and other charges, as specified in Section 5. My parents went as a birthday present to find it outdoor in a field not in the castle with a crowd of 2000. All sales and bids are final. 1.1 Introduction. it says. Shouldn't someone be keeping track of sales and preventing things like this from happening? viagogo Entertainment Inc, which is registered in Delaware, United States of America, offers a service on its Internet site at the address www.viagogo.com (hereafter, the Viagogo Platform) that brings together sellers (the Sellers) of tickets for shows or sporting events (the Tickets) and buyers (the Buyers) for these same Tickets. You represent and warrant that any information You provide to us, to other members, or to visitors of the Site (a) is not false, inaccurate, misleading, obscene or defamatory; (b) is not fraudulent; (c) does not involve the sale of counterfeit or stolen items; (d) does not infringe any third party's copyright, patent, trademark, trade secret, rights of publicity or privacy, or other right; (e) does not violate any law, statute, ordinance or regulation, including without limitation those governing consumer protection, unfair competition, anti-discrimination or false advertising; and, (f) does not contain any viruses or any programming that is intended to damage, interfere with, intercept or expropriate any system, data or personal information.