0000014777 00000 n You must be enrolled in Medicare Part B (Medical Insurance) and be entitled to Medicare Part A (Hospital Insurance) to enroll in this plan. Risk corridor funds were created to adjust for losses fromACA individual plans. 50.6 /oz. Blue Medicare Advantage members on eligible plans will receive an Over-the-Counter (OTC) Allowance Card as one of , The Blue Cross NC Health & Wellness Retail Cards will be retired that is, they will be "deactivated" and no longer function, on . i S6}55h~^h)l44Dn-yJ|l Oc4H|ih2?X\C&.t&n/qPN_>8.9r]Y.GCk%!u";CAXl\xnpPKmbM 48RhjMXy@qKd~2 ^]r]l,MU^\+$T*u@qy2isN!,M'P`(! L,NN People Also Searches bluecross blueshield otc network card, https://www.bcbsri.com/medicare/choose/otc, Bluecross blueshield fitness centers 24 hours, Bluecross blueshield fitness center discounts. Blue Medicare Advantage members on eligible plans will receive an Over-the-Counter (OTC) Allowance Card as one of our enhanced benefits for 2021. All rights reserved. Download OTC Network and enjoy it on your iPhone, iPad, and iPod touch. Items will be shipped to you at no cost. More than 600,000 subscribers across the state who are enrolled in individual under 65 and fully insured employer plans, including vision and dental plans, are eligible to receive a health and wellness retail card with a balance between $100 and $500 based on the plans they are enrolled in. For example, for 2021, ACA plans offered to individuals will be reduced by an average of 1% on a statewide basis, the third straight year that Blue Cross NC has lowered ACA rates and a three-year cumulative reduction since 2018 of nearly $1 billion. Authorization and/or a prescription may be required from a physician. Eligible Standard and Basic Option members* can earn up to $170 a year with our Wellness Incentive Program. Medicare Supplement plans are provided by Horizon Insurance Company. OTC. Blue Cross NC recently received funds from the ACA Temporary Risk Corridor Program and we're givingsome of those funds back to our members. Crest Pro Health Smooth Formula Toothpaste, Clean Mint, 4.6 oz, 3 Pk. Chewy. Your spending allowance will be added when your benefit starts and must be used by 12/31/23. The app allows members to scan items in-store to identify whether an item is eligible for this program. Please select credit when checking out. Our program offers a variety of services, from virtual companionship to help with everyday tasks like shopping for groceries and picking up prescriptions.**. 0000127502 00000 n $15 Off Your First Chewy Purchase of $49+ with Free Shipping. Our 2023 rating shows we're passionate about helping our BlueCare Plus Tennessee plan members get the care they need, when they need it. Rest assured, only the name has changed, but your plan, benefits, and coverage will stay the same. Claims Payment Policies and Other Information. What is the over-the-counter benefit for Blue Cross and blue shield? NationsBenefits is a registered trademark of NationsBenefits, LLC. ET, at 1-800-480-6598 (TTY 711). A member is any person, including the subscriber, who has coverage under a Blue Cross NCpolicy. Eligible individualunder-65 customers who get the cardsinclude subscribers with On-Marketplace and Off-Marketplace plans, plus transitional plans. Discover item eligibility & discounts in-store by scanning items. The Benefit of Blue is a service mark of the Blue Cross Blue Shield Association. These tools can help you best use your Blue Cross and Blue Shield of Texas (BCBSTX) health care plan. You must continue to pay your Medicare Part B premium. Three easy ways to use your OTC benefit In-person. One of your enhanced benefits for 2021. While our Student Blue members were excluded from this initiative, they are eligible for and have received Medical Loss Ratio rebates in recent years. Blue Cross and Blue Shield of Kansas OTC . Taking care of all the parts of your bodyfrom your teeth to your eyes and earshelps keep your overall health in top shape. BlueCross BlueShield of Western New York is now Highmark Blue Cross Blue Shield of Western New York (Highmark BCBSWNY). Olvido su contrasea? We chose to distribute these funds back to ACA individual under 65 members, and commercialand fully-insured medical and ancillary plan members. 2 On average, each dollar spent on OTC medicines saves the U.S. healthcare system approximately $7.20. Phone: (888) 628-2770 [TTY: 711], 9 a.m. - 5 p.m.,Pacific time, Monday through Friday www.cvs.com/otchs/bscaphp OTC benefits catalog English (PDF, 6.2 MB) Chinese (PDF, 2.8 MB) To make payments using your Horizon EXTRA Benefits Card, all you need to do is: If your service provider doesn't accept the card, call us at 1-800-480-6598 (TTY 711) or visit HorizonExtraBenefits.com. Download the Convey mail order catalog (PDF) to order items by mail. Members can monitor their balance by logging into the Nations member portal. Enrollment in Empire BlueCross depends on contract renewal. Click below to access. H\n0\/*N!i%4Z`:@/x1j!A>qtg}9,V$lf^l4PnE!OfvFD|>72:,cY@F!m[sLCflaruWEW)^ rNtOEQZ/1~yOXc! QdH% qgb"b"b"M5szMz1$6x#3S9GzA>la?ca?ca?..t47qdY)-'NbO tS To start using your spending allowance, you must activate your account by visiting MyBenefits.NationsBenefits.com/activate, You can shop for eligible products online or through the Over-the-Counter catalog. Why Now? Many of our subscribers will receive a health and wellness retail card. 1. Best seller. Please consult with your doctor before using any OTC products. Select plans include a quarterly allowance* on a prepaid card for over-the-counter (OTC) health and wellness products. Step 4: After you have completed the login details correctly, click the Login button to log in to your account. A BCBS of Kansas branded benefit card Services at a variety of retail partners Conditions for Benefit . Internet browser compatible with Simconnect Login official site, Reliable internet access for laptops, tablets,s or smartphones via a PC or smartphone, These are some tips to help you ensure a successful login, To avoid login problems, make sure you have a reliable internet connection. The Blue Cross NC Health & Wellness Retail Cardswill be retired - that is, they will be "deactivated" and no longer function, on October 31, 2021. They can be used starting November 1, 2020. We'll be completing scheduled maintenance on Sunday (3/5) from 12 a.m. until 6 a.m. Blue Connect may be unavailable during this time. 0000048849 00000 n Login Help. Your exclusive option for ordering online can be found at MyBenefits.NationsBenefits.com Independent pharmacists are invited to participate in the retailer network for InComm Payments, a third-party vendor Blue Cross and Blue Shield of North Carolina (Blue Cross NC) sourced to send health and wellness retail cards to members. 0 View Details Bcbsri.com. The Office of the Medicare Ombudsman (OMO) helps you with complaints, grievances and information requests. Services provided by HEALTHPLUS HP, LLC. 0000009270 00000 n Members may enroll in the plan only during specific times of the year. Posted 6:09 p.m. Oct . Refunds and exchanges should be returned to the retail location where purchased. It usually takes about two weeks to receive replacement cards. In 2022, the OTC card benefit is $120 per month (up to $1,440 per year). We'll share samples of member materialsat that time. Your browser is not supported. You must activate your card before use. Enrollment in Empire BlueCross depends on contract renewal. What should you do if your bluecross blueshield otc network card password is lost? Site Map Simply, answer the following questions to find the best recommended plan. Online: You can place an order online at HorizonExtraBenefits.com. Thats $270 every 3 months. hbbg`b``30 For a full list of participating retailers and eligible items like aspirin and pain relievers, vitamins and minerals, fruits and vegetables, and whole eggs and egg substitutes, visit. 0000020062 00000 n Products and services are provided by Horizon Blue Cross Blue Shield of New Jersey, Horizon Insurance Company, Horizon Healthcare of New Jersey, and/or Horizon . Log in at HorizonEXTRABenefits.com. Spend it on items from our catalog, like toothpaste, vitamins, denture cleaner and much more. Silver&Fit is a registered trademark of ASH and used with permission herein. Use conveniently at participating retailers. Please go to, You must activate your card to use your 2023 benefits. You have access to a variety of OTC medications, health and wellness products, first aid supplies, and other qualifying items. Search from more than 66,000 in-network pharmacies at Prime Therapeutics. Disponible nicamente en ingls. You may use your card for in-store purchases at Walmart. Whether youre recovering from a stay in the hospital or skilled nursing facility, or youre managing a chronic condition, a meal-delivery service ensures you get the nutrition you need for better health. Your spending allowance will be added when your benefit starts and must be used by 12/31/23. Showing 1-13 of 102 Deals. Remember to save your username and password for future orders. Cards can be used starting November 1, 2020. If your total is more than your available balance, please use another form of payment for the remaining amount. The benefit offers a set credit amount each quarter to buy OTC items. Please be aware you have clicked on a link to visit another site operated by a third party. Taking care of all the parts of your bodyfrom your teeth to your eyes and earshelps keep your overall health in top shape. Anthem Blue Cross has partnered with NationsBenefits to offer you an Over-the-Counter (OTC) benefit with access to hundreds of approved health and wellness items. Of the total $356 million, approximately $75 million is owed in combined taxes and MLR rebates for prior years. Eligible products include Bedding, food, groom supplies, treats and much more. Medicare Advantage members are eligible to receive an IBX Care Card to purchase over-the-counter (OTC) medicines and health-related items. Health. Any remaining funds will be used to offset the cost of member premiums in 2021. Funds expire at the end of each quarter and will no longer be available. Save my name, email, and website in this browser for the next time I comment. Solutions. Free shipping, items delivered right to your door. 1. If youve received your retail card in the mail and have questions, please call the number in the welcome kit that comes with your card. Call Highmark Member Service at the number on the back of your Highmark Member ID card, seven days a week from 8 a.m . To check your card balance, call 888-682-2400 or go to OTCNetwork.com . Participating retailers include CVS, Rite Aid, Walgreens, and Walmart. 0000004739 00000 n Why Now? You can also enroll in the program or learn more by calling Healthy Rewards at 888-990-8681 (TTY 711) Monday through Friday from 9 a.m. to 8 p.m. Eastern time. *You must be 18 or older and the contract holder or spouse on a Standard or Basic Option plan to earn this . You can also check your balance and make purchases from the online catalog. Eligible customers include those with fully insured medical, vision and dental plans from Blue Cross NC. However, using your Benefits Prepaid Card in person at Walmart or other approved retail stores is accepted. Your exclusive option for ordering online can be found at MyBenefits.NationsBenefits.com By shopping online through the MyBenefits Portal gives you access to nationwide shipping at no additional cost. 0000004832 00000 n Funds can be applied toward eligible items at participating retail locations. A medical alert device provides 24-hour emergency assistance at the push of a button. 0000020251 00000 n Blue Cross and Blue Shield of North Carolina does not discriminate on the basis of race, color, national origin, sex, age or disability in its health programs and activities. Step 4: bluecross blueshield wellness card balance will send you an email with additional instructions on how to reset your password. If you still have trouble logging in, click the Forgot Password? link and follow the steps to reset your password. Communications are issued by Horizon Blue Cross Blue Shield of New Jersey in its capacity as administrator of programs and provider relations for all its companies. 0000007710 00000 n Additional hours may be purchased. In addition to your OTC benefit, you may qualify for extra benefits. Step 1: Log in to bluecross blueshield wellness card balance Step 2: Click the "Forgot Password?" link. Please go to, Your benefits allow for purchase of approved products and services. A number of North Carolina independent pharmacists are already participating in the OTC network and more are in the process of being connected. Phone Call 1-866-304-2138 to order products over the phone. Your Highmark Wellness Rewards Prepaid Mastercard will be mailed directly to you following the processing of your claim. hb``e``u" 2EY8f0i``8(Ie=r.uZ"n@ f >w1E'21381F2`d}WLXO0?a,a>!A*?2|WtO[12cl`1A1r~@. licensee of the Blue Cross Blue Shield Association, an association of independent Blue Cross Blue Shield plans. Fitness View More. *Your benefit dollars will be reloaded each calendar quarter. Step 2: Click the Forgot Password? link. Eligible products include all food items like fresh meats, fruits and vegetables, pantry staples and much more. 2023 Regence health plans are Independent Licensees of the Blue Cross and Blue Shield Association serving members in Idaho, Oregon, Utah and select counties of Washington. Fraud and Abuse Log in at HorizonEXTRABenefits.com. Equate Beauty Gentle Exfoliation Bath Sponge and Shower Loofahs, Mesh Netting Loofah Body Scrubber, For Men and Women, Assorted Colors, 3 Count. As a member of EmblemHealth VIP . AC}K] 9gS}.IOVBav)2c#P+ Y3ne= Please note that retailer websites like Walmart.com are no longer available for your online orders. Blue Cross & Blue Shield of Rhode . The mailings come in. For example, a family covered under a singlepolicy will have one subscriber but may have any number of affiliated members (partner, spouse, children, etc.) 0000020181 00000 n If youmisplaced your card or have any questions, call 877-277-7912 (TTY: 711). Find stores near you that accept your Horizon EXTRA Benefits Card for OTC items. Blue Cross NC Health & Wellness Retail Cardswill be retired after October 31, 2021. Use your card on eligible items at participating retailers. Your benefits are conveniently loaded on your card, so you can shop the same way as you do for OTC products and scan your barcode for instant savings! Cards come in sets of two. To register, please select one of the following categories: Note: If you fall into more than one category, you must register for each separately using unique user names and passwords. Scan and gowith the OTC app. Blue Cross NC will issue $200 million to directly benefit members through the health and wellness retail cards. Services provided by Empire HealthChoice HMO, Inc. licensee of the Blue Cross Blue Shield Association, an association of independent Blue Cross Blue Shield plans. If you misplaced your card or . , SM Marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans. Does Blue Cross Blue Shield of Michigan offer free OTC items? Anthem Blue Cross is the trade name for Blue Cross of California. They can sign on using a 19-digit OTC card number, then select products and place an order by completing the checkout process. Enrollment in HIC Medicare products and/or Horizon NJ TotalCare (HMO D-SNP) depends on contract renewal. If your member ID number begins with 88 or 99 you're in the right place. If a subscriber from an eligible fully insured plan has a mailing address outside of North Carolina, he or she will receive a retail card. The employee who is subscribed to the insurance plan can order cards for any family member also covered in that plan. The Silver&Fit program is provided by American Specialty Health Fitness, Inc. (ASH Fitness), a subsidiary of American Specialty Health Incorporated (ASH). With the Care Card program from Blue Cross Complete of Michigan, you can earn rewards for taking care of your health, such as regular doctor visits, health screenings and vaccinations. Combines Medicare and Medicaid into a single plan that coordinates all your medical care and provides extra benefits. If you think you may be eligible and have not received a letter, or if you have any questions, reach out to your Care Manager or call Member Services to find out if you qualify. Step 1 To create and activate your online account you'll need your Blue Cross member ID card. Give us a call at 1-800-480-6598 (TTY 711) if you need help or have any issues with your card. 0000073815 00000 n People Also Searches bluecross blueshield otc network card When visiting a participating retailer, the member chooses their OTC items, swipes their. All are independent licensees of the Blue Cross Blue Shield Association. Ifyou havent received your retail card after November 7, call us using number on the back of your member ID card, to confirm your eligibility and mailing address. You can use the debit card at the following national retail stores: Walmart; Dollar General; Family Dollar; Rite . Step 3: Type your email address into the appropriate field, and then click the Submit button. Current BCBSRI Medicare Advantage members should keep their existing OTC card. Medicare coverage that fits your life and budget. American Specialty Health Incorporated is a separate and independent company that provides discount wellness programs for Regence members. When will the OTC Allowance Card arrive? You have access to a variety of OTC medications, health and wellness products, first aid supplies, and other qualifying items. If you have issues, please call Horizon EXTRA Benefits Card Member Services at 1-800-480-6598 (TTY 711) or visit HorizonExtraBenefits.com. We encourage all members to download the Regence app for iPhone or Android. Aging doesnt have to slow you down. Horizon BCBSNJ cautions you to use good judgment and to determine the privacy policy of such sites before you provide any personal information. ClickTap here Blue Cross NC will notify external agents and applicable employer groups of this program by email, the employer portal and the agent portal by early October. Please note: You may begin using your card the month your Independence Blue Cross coverage . An independent licensee of the Blue Cross and Blue Shield Association. You also can download the NationsOTC app* and scan products in stores to determine eligibility and check your card balance. eligibility and check your card balance. You'll receive $40 for each eligible goal you complete, up to three, for $120 total on your MyBlue Wellness Card for goals related to: Nutrition. In the app, members can find a link for the ID card on the dashboard. Your member ID card is the fastest way to find your provider. Members usually will not receive coverage for brand and generic prescription medications that have OTC versions available at the same prescription strength. Please note that the Benefits Prepaid Card is not accepted on Walmart.com, but can be used in Walmart stores. In North Carolina, the price of ACA plans for individuals will be lowered an average of 1% for the third straight year. The remaining funds will be used to help lower our insurance rates for many customers in 2021. 0000013186 00000 n Give us a call at 1-800-480-6598 (TTY 711) . For help completing the form, call the Horizon EXTRA Benefits Card Member Services line Monday to Friday, 8 a.m. to 8 p.m. You will not receive a PIN and all debit transactions will be declined. Our vendor, NationsBenefits LLC, implemented a new system and they are working to correct the issues as quickly as possible. 0000013915 00000 n Please visit, See product descriptions, images, and related condition information. Eligible subscribers, or the policy holder, will receive a health and wellness retail card with a balance between $100 and $500, depending on the plan they're enrolled in. The company has been working hard to contain rates for several years and has achieved results. 0000014510 00000 n For a full list of products, please contact NationsBenefits at 877.240.8232 (TTY: 711). You qualify for up to $1,600/year for Over the-Counter (OTC) and Grocery* purchases. 0000057778 00000 n All items may not be available all the time. PLAN BENEFIT BlueCHiP for Medicare Advance (HMO) $25/ quarter BlueCHiP for Medicare Core (HMO) $50/ quarter BlueCHiP for Medicare Value . Blue Cross and Blue Shield of North Carolina (BCBSNC) has announced it will issue $200 million in "health and wellness retail cards" to more than 600,000 eligible subscribers across the state. Q: What can I use my Over-the-Counter (OTC) allowance on? After that, hang on to it the card will be automatically reloaded with $25 on April 1, July 1 and October 1. 0000049104 00000 n Utilities are the basic services for your home or apartment needs, like water, electric and gas. 0000016599 00000 n Regence Medicare Advantage plans are designed to keep you healthy, from head to toe. 2023 Horizon Blue Cross Blue Shield of New Jersey, Three Penn Plaza East, Newark, New Jersey 07105. Step 5: Follow these instructions to reset your password quickly! The benefit information provided is a brief summary, not a complete description of benefits. While rebates and premium holidays may provide specific financial relief, health and wellness cards allow our subscribers to choose the best use of these funds for themselves and their families. You are about to leave regence.com and enter another website that is not affiliated with or licensed by the Blue Cross Blue Shield Association. Independent licensee of the Blue Cross Association. Rewards program for Medicare Advantage plan members. For eligible items and a full list of participating retailers, visit HorizonExtraBenefits.com or call 1-800-480-6598 (TTY 711). Benefits, formulary, pharmacy network, premium, and/or copayments/coinsurance may change on January 1 of each year. $300 per quarter for OTC personal health items that can be purchased from participating stores via a prepaid benefit card (At Walgreens, Dollar General, Rite Aid, Walmart, CVS) . Allow approximately two business days for delivery. Eligible products include Bedding, food, groom supplies, treats and much more. Your dashboard may experience future loading problems if not resolved. Exercise has benefits beyond improving your physical health. You can also check your balance and make purchases from the online catalog. Eligible* Horizon NJ TotalCare (HMO D-SNP) members can receive an extra $300 per year to help pay for utilities. Official Site: https://www.bcbsri.com/medicare/choose/otc. Once you become eligible, you will be able to use your Horizon EXTRA Benefits Card to buy select healthy foods at the start of the next quarter. 0000074233 00000 n 3. Employees will receive new cards each year at their renewal date if they've made any changes to their plans or changed dependent coverage. All items are shipped based on manufacturer availability. You can also download the form and mail it in. licensee of the Blue Cross Blue Shield Association, an association of independent Blue Cross Blue Shield plans. 2005 - 2022 copyright of Anthem Insurance Companies, Inc. Empire Blue Cross has partnered with NationsBenefits to offer you an Over-the-Counter (OTC) benefit with access to hundreds of approved health and wellness items. To check your card balance, call 888-682-2400 or go to OTCNetwork.com. Retail cards do not apply to Federal Employee Program vision or dental products. Find a doctor, pay your bill, check coverage and claim status and change how you'd like to be contacted. *{6f- Se8r You get a prefilled debit card to shop for approved OTC items in-store at participating retailers, . Ifyou havent received your retail card after November 7, call us using the number on the back of your member ID card, to confirm your eligibility and mailing address. View Details Businesswire.com. Enjoy access to thousands of fitness centers nationwide and a wide variety of fitness options and healthy-aging resources. bluecross blueshield otc network card valid Username & Password. Prescription Drug: Clarinex ($30 a month) OTC Option: Alavert ($17.40 a month) Savings: A difference of more than 42% a month! Subscribers enrolled in individual, small group and fully insured large employer plans, including vision and dental plans, are eligible to receive a health and wellness retail card with a balance between $100 and $500 based on the type of plans they have. . These special cards cannot be used to pay for insurance premiums, prescription drugs, tobacco, alcohol or firearms, but they can help pay for: And, you can use them at a variety of local retailers, including Walmart, Walgreens, CVS, Rite-Aid, Dollar General and Family Dollar. Services provided by Empire HealthChoice Assurance, Inc. licensee of the Blue Cross Blue Shield Association, an association of independent Blue Cross Blue Shield plans. Members will not receive a 2023 OTC product catalog in the mail. 0000079976 00000 n That way, if care is needed on the go or in case of emergency, they have the card available. Cancel orders any time prior to shipping by calling NationsBenefits or cancel orders in the OTC member portal within one hour after the order is placed. Exercise. N:a':vP{)48 . Your debit card is restricted to eligible items at participating retailers and merchants, which can be found online at HorizonExtraBenefits.com or by calling our Horizon EXTRA Benefits Card Member Services line Monday to Friday, 8 a.m. to 8 p.m. Eastern Time (ET), at 1-800-480-6598 (TTY 711). Shop online or in-store. Empire BlueCross is an HMO D-SNP plan with a Medicare contract and either a contract or a coordination of benefits agreement with the New York State Department of Health. Home kits are subject to change. 0000007531 00000 n The following supplies are not covered as they are non-eligible supplies: alternative medicines (includes botanicals, herbals, probiotics homeopathic, and neutraceuticals), baby supplies, contraceptives, convenience and comfort supplies (insoles, gloves, etc. Those who are not eligible include subscribers through self-funded Administrative Services Only (ASO) plans and balance funded plans, including the State Health Plan, Federal Employee Plans (FEP), Medicare and Student Blue plans. From April 1 - September 30, from 8 a.m. - 8 p.m. local time, we are open Monday to Friday. ), cosmetics, food products or supplements, replacement and attachments such as contact lens containers or batteries. Enroll and earn rewards. 0000013049 00000 n Is the Blue Cross NC health&wellness card being retired? To request a printed catalog and mail order form, call 1-855-856-7878 from 8 a.m. to 11 p.m. Eastern Time, Monday through Friday. Download the myTotalBenefits app from the app store on your smartphone and use it to view balances, make purchases, manage your account and more. Healthcare benefit programs issued or administered by Capital Blue Cross and/or its subsidiaries, Capital Advantage Insurance Company, Capital Advantage Assurance Company, and Keystone Health Plan Central. After paying taxes and an estimated $8 million in MLR rebates for prior years, Blue Cross NC will issue $200 million in health and wellness retail cards to more than 600,000 eligible subscribers across North Carolina. A: Your allowance can be used for over-the-counter (OTC) related purchases. Members will get their health and wellness retail card in in the mail between October19 and November7 of this year with instructions on how to activate the cardand where it can be used. Services provided by Empire HealthChoice HMO, Inc. licensee of the Blue Cross Blue Shield Association, an association of independent Blue Cross Blue Shield plans. Thats why Regence Medicare Advantage plans come with the no-cost Silver&Fit Healthy Aging and Exercise Program. You can use your Assistive Devices benefit to purchase assistive and safety devices. trailer Help is available from $5.47/ea. You are about to leave regence.com and enter another website that is not affiliated with or licensed by the Blue Cross Blue Shield Association. If an employee goes to a provider without a card and the provider will not give treatment, the employee should call Customer Service. NationsBenefits is a registered trademark of NationsBenefits, LLC. Blue Cross NC recently received funds from the ACA Temporary Risk Corridor Program and we're giving some of those funds back to our members. 2023 Blue Cross and Blue Shield of North Carolina. Plan may include both medical and prescription drug coverage. Technical Information If an employee needs to see a provider before their new member ID card arrives, they can view their card by signing in to their account at regence.com or on the Regence app.
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