So, you can't claim purchase protection if your baseball bat or hockey stick breaks. Beyond that, I think its prudent to factor these protections into your decision of which card to use whenever you make a large purchase. How do I Redeem Membership Rewards Points. Amex members get a variety of benefits including exclusive rewards and discounts, 24/7 customer service, travel benefits such as trip protection and car rental savings, and access to extraordinary events. If submitting a claim by phone, you will be asked certain questions about your claim. For The Platinum Card from American Express, Delta SkyMiles Reserve American Express Card, American Express Gold Card, Gold Card, and Ameriprise Gold Card Members Purchase Protection can also help protect your purchases for up to 120 days* from the date of purchase if the item is stolen, accidentally damaged or lost. %PDF-1.6
%
3% cash back on groceries at U.S. supermarkets , U.S. gas stations and U.S. online retail purchases on up to $6,000 per calendar year in purchases for each category (then 1%), plus 1% cash back on other purchases. ;*KLjmNT Quote: Originally Posted by JeffD. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. Note that card coverage is sometimes secondary to any homeowners insurance and auto insurance policies, so you may need to prove that youve already submitted claims with other insurance providers. Earn 4X Membership Rewards points at U.S. supermarkets (on up to $25,000 per calendar year in purchases, then 1X). To take advantage of this benefit, first review your card's benefit statement to see whether you are eligible for reimbursement if a purchase is damaged, stolen or lost. Terms apply. To be eligible, all you have to do is charge a portion of your qualifying purchase to your American Express card but you'll only be reimbursed up to the amount charged to your card. If that item is lost, stolen or damaged within the first 90 days, file a Notice of Claim within 30 days to start the claims process. $10,000 per claim, $50,000 per year for the American Express Gold Card, The Platinum Card from American Express and Delta SkyMiles Reserve . More information can be found here. Policies are underwritten by AMEX Assurance Company. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. Almost every American Express credit and charge card offers purchase protection of some degree. Virtually all Amex Membership Rewards, cash back and travel credit cards come with this benefit, ranging from basic cards to ultra-premium cards like The Platinum Card from American Expressand co-branded cards with Hilton and Delta (Terms apply). Delta SkyMiles Reserve American Express Card, Hilton Honors Aspire Card from American Express, benefits for all American Express cards on Amexs website, guide to shopping protections on American Express cards. Platinum. Theres nothing easier than buying a gift card at the last minute. Several credit cards may even provide protection if you lose a recently-purchased item. If a loss is due to theft, you may need to provide a copy of the police report. JavaScript must be enabled to experience the American Express website and to log in to your account. The material made available for you on this website, Send Money & Split Purchases: Venmo and PayPal, Credit Intel Financial Education Center. Purchase protection can save your skin and protect the items you've purchased if a recently-bought item is damaged or stolen. Terms, conditions and limitations apply. Many Amex cards offer purchase protection but coverage limits vary. AmEx purchase protection covers lost, stolen or damaged items within the first 90 days after purchase. However, the damage coverage comes with several exclusions, so you may want to see if your card also offers extended warranty coverage. One-of-a-kind items, such as antiques and artwork, or limited-edition items. **, Morgan Stanley Blue Cash Preferred American Express Card.**. The Blue Business Plus Credit Card from American Express. 10 mile per dollar on hotels and rental cars booked through Capital One Travel; 5 miles per dollar on flights booked through Capital One Travel; 2 miles per dollar on all other purchases. Check your eligibility here. The extended warranty period is an additional year and is limited to covering the actual purchase amount paid for with your card. Here are the full conditions for the purchase protection: Download (PDF, 815KB) The item covered under this claim was very cheap, $42.27 for the swimwear but as long as it's covered there is no reason not to file a claim for this item. NerdWallet Compare, Inc. NMLS ID# 1617539, NMLS Consumer Access|Licenses and Disclosures, California: California Finance Lender loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-74812, Property and Casualty insurance services offered through NerdWallet Insurance Services, Inc. (CA resident license no. Credit cards vary in the amount and duration of coverage provided, so make sure to read the terms and conditions. 2023 American Express. The coverage maximum with most American . Terms apply. If you'd like to. Return Protection1 when you need coverage is essential. There are more than a dozen personal cards that offer $10,000 in purchase protection coverage per item. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. War, acts of war or service in the military. When evaluating offers, please review the financial institutions Terms and Conditions. Plus, your own feed of TPG content. All policies have a maximum limit of $50,000 in claims per calendar year. As with any insurance policy, the devil is always in the details. Terms, conditions and limitations apply. Purchase protection will reimburse you for theft, loss or accidental damage to eligible items that occurred within 90 days of purchase. Amex Purchase Protection Claim takes so long I have never use Amex Claim before and I lost my laptop recently on public transit which cost me about $2K lost. This site does not include all credit card companies or all available credit card offers. Related: Battle of the premium travel rewards cards which is best for you? Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. If your Card is not listed on this page, if you are an Additional Card Member, or to determine whether you have coverage, please call the number on the back of your Card to verify your benefits View Policy View Policy View Policy View Policy Each category has certain conditions attached to it. The claim should be provided within thirty (30) days of the loss or as soon as reasonably possible. Terms apply to the offers listed on this page. Claim processing and payment is usually complete within 30 days. From broken laptops and phones to delivered packages nabbed from the front porch, when you make a Covered Eligible Purchase with your Eligible American Express Card, you can rest easy knowing that you may be protected up to $1,000 per incident (for some Cards you may be protected up to $10,000 per incident) when the unexpected strikes. You can view the full list of cards here. ^ Eligibility and benefit levels vary by card. First, you have to have the right card. It's important to understand that if you simply lose an item, as opposed to it being stolen, it might not be covered. Eligibility and Benefit level varies by Card. update? The Platinum also offers 90 days of return protection, up to $300 per item. Things To Do Before Canceling A Credit Card, Best Credit Cards For Travel Insurance Benefits, American Express Business Platinum Review, Delta SkyMiles Reserve Credit Card Review, Rotating quarterly categories earn 5% rewards when activated, up to a combined quarterly $1,500 maximum, Travel rewards rate rivals some of the best premium travel cards, Generous rewards rate in several other categories, Travel bookings must be made through Chase Ultimate Rewards to earn 5% cash back. Visit americanexpress.com/benefitsguide for details. To be eligible, you must pay for the entire cost of the item with your eligible American Express card, and purchases must be made in the U.S. or U.S. territories.^. Terms, Conditions and Limitations Apply. For a complete description of the policies of your American Express card, select your card on this page. And be aware of excluded purchases, too. 14 points per dollar at eligible Hilton properties; 7 points per dollar on flights booked directly with airlines or through Amex Travel; 7 points per dollar on car rentals booked directly from select car rental companies and at U.S. restaurants; 3 points per dollar on other purchases. Simply losing or misplacing the purchase (although the policies for the Delta Reserve, Delta Reserve Business, Hilton Aspire and all consumer versions of the Amex Platinum Card do cover lost or misplaced items). Purchase protection doesnt require any registration in advance. Does the Gold card have purchase protection? Terms, Conditions and Limitations Apply. The card details on this page have not been reviewed or provided by the card issuer. Each eligible AmEx card is covered for up to $50,000 in claims per year. Posts: 13,805.
Claims can be made online or by giving American Express a call at 1-800-322-1277. Find out here how we keep you up to date. How Much Are Travel Points and Miles Worth in 2023? Plus, this card doesnt exclude lost or misplaced items and is great for foodies, due to its bonus-earning categories and monthly spending credits with restaurants and Uber/Uber Eats. Disclaimer: NerdWallet strives to keep its information accurate and up to date. From bedroom furniture to clothing and cellular phones to handbags, purchase protection can be a worthwhile benefitparticularly for high-priced items. Purchase protection will reimburse you for theft, loss or accidental damage to eligible items that occurred within 90 days of purchase. The card has an annual fee of $0, yet comes with a pumped-up earnings structure that covers a wide swath of expenses including travel, drugstores and dining plus rotating quarterly bonus categories in areas many households are likely to find appealing. You will likely need to produce a police report for purchase protection claims against item theft, so having this on hand can speed up the time it takes to submit and process your claim. My next chance to use these benefits came when a computer part failed about a year and a half after purchase and had a warranty of just one year. Indirect or direct damage to an item or property resulting from a covered event. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. The Centurion Card from American Express and The Business Centurion Card from American Express. This may influence which products we review and write about (and where those products appear on the site), but it in no way affects our recommendations or advice, which are grounded in thousands of hours of research. You can see the benefits for all American Express cards on Amexs website and can consult our guide to shopping protections on American Express cards, but you may need to call or log into your account to see the guide to benefits for cards issued by other banks. I was notified about a week later that my claim had been accepted, and I was issued a statement credit for the purchase price. to see if your incident is covered. Before making a significant purchase, know the benefits of each card you could use for the purchase. are covered by AmEx's purchase protection coverage. Delta SkyMiles Platinum Business American Express Card: $15 back per month on U.S . OK92033) Property & Casualty Licenses, NerdWallet | 55 Hawthorne St. - 11th Floor, San Francisco, CA 94105, The Guide to AmEx Purchase Protection on Travel Cards. This information may be different than what you see when you visit a financial institution, service provider or specific products site. As a digital nomad for nearly five years, JT proves through experience that credit card rewards can drastically reduce the cost of travel. Heres what you need to know about foreign transaction fees what they are and how to avoid them. Purchase protection can reimburse you for the cost of repairing or replacing the item you purchased, assuming you paid for it with a card that provides purchase protection. The American Express Platinum card purchase protection insures items bought with this card for up to $10,000 per incident and $50,000 per account per year. When considering which card to use for your next big purchase, dont forget about the purchase protection coverage perk on your American Express cards. There are credit cards offering purchase protection that aren't included in this list. He covers credit cards, loyalty programs and family travel. Something went wrong. AmEx purchase protection also doesn't cover losses when the item isn't "reasonably safeguarded" such as leaving it in an unlocked car or publicly unattended. And extended warranty protection offers one full year of coverage at $10,000 per item and up to $ . However, Ive filed two claims with Amex in the past; in both cases, I was pleasantly surprised at how quick and easy the process was. Eligible AmEx cardmembers can still file a purchase protection claim for a covered loss even if you've redeemed Membership Rewards points for all or part of that purchase including Pay With Points redemptions. Books, magazines or periodicals of any kind. However, you may want to use a card with price protection or a card that extends warranties by two years instead of just one year for some purchases. Would probably help your claim, Amex should be able to help you out. Please read important exclusions and restrictions. Whether you want to pay less interest or earn more rewards, the right card's out there. All rights reserved, If you try to return an eligible item within 90 days from the date of purchase and the merchant won't take it back, American Express may refund the full purchase price excluding shipping and handling, up to $300 per item, up to a maximum of $1,000 per calendar year per Card account, if you purchased it entirely with your eligible American Express Card. So, checking. Visit americanexpress.com/benefitsguide for details. That proof of loss depends on the circumstances. Cash and cash-like items including gift certificates, stamps and coins. Choose the color that suits your style. Although they didnt make the top five, the following cards offer purchase protection with a limit of $10,000 per incident/claim and a limit of $50,000 per year per account (although Amex cards have a limit of $500 per event for natural disasters*). Here is a list of our partners. Paired with up to $120 in Uber Cash (for U.S. Uber rides or Uber Eats orders) and up to $120 in annual dining statement credits at eligible partners, there's no reason that the foodie shouldn't add this card to their wallet. So you finally splurged for an Apple Watch and broke it a week later. When you charge a Covered Purchase to your Eligible Card, you can be reimbursed for up to 90 days from the date of purchase if the item is stolen or accidentally damaged. All information about The Amex EveryDay Preferred Credit Card from American Express has been collected independently by NerdWallet. Yes, cardmembers of the American Express Gold Card are covered by AmEx's purchase protection coverage. Items not being safeguarded or left at an unlocked location. American Express makes it easy for you to file a claim for your lost, damaged or stolen item within 90 days from the date of your purchase. Pre-qualified offers are not binding. Coverage limits apply. There are limitations to this policy, so be sure to read your card's benefits guide for a full explanation of what's excluded under purchase security. Balance transfer fee applies, see pricing and terms for more details. Purchase Protection If your eligible item* is either stolen or accidentally damaged up to 90 days after you've bought it, we'll reimburse you up to 2,500. This site does not include all credit card companies or all available credit card offers. Terms apply. However, the purchase protection coverage amounts and limitations vary between AmEx cards. The following are ineligible for coverage: Also excluded is loss or damage due to any of the following reasons: Additionally, the maximum protection related to a natural disaster is $500. This benefit is limited to $1,000 annually. has been collected independently by NerdWallet . Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. For most claims, you'll typically need to submit: A copy of your credit card statement with the purchase. Just make sure to file a notice of claim within 30 days of the loss. Purchase Protection is amazing (Plat) Had a great experience with Amex Purchase Protection on the Plat. You'll notice that nearly all AMEX cards offer this benefit, so chances are you're already covered. Coverage Limits Apply. AmEx purchase protection covers lost, stolen or damaged items within the first 90 days after purchase. Terms, conditions and limitations apply. These are provided as guidelines only and approval is not guaranteed. Earn a $200 bonus after you spend $500 on purchases in the first 3 months from account opening. $1,000 per item (or $500 per event for natural disasters).*. Terms apply. When we think of travel rewards card benefits, we tend to think of lounge access, free checked bags and companion tickets, but dont stop there. To provide notice you can call Amex at the following phone number: 1-800-322-1277 or, if from overseas, by calling collect 1-303-273- 6498. The Hilton Honors American Express Business Card. For example, the Blue Cash Everyday Card from American Express and Amex EveryDay Credit Card* credit cards carry up to $1,000 coverage per incident, up to $50,000 per card member account per calendar year (Terms apply.). We'll run a soft credit check to find special offers, but it wont affect your credit score. For full Terms and Conditions, see www.americanexpress.com/PPterms. Provided you purchased them less than 90 days ago you should be covered. Here are our picks for the best travel credit cards of 2023, including those best for: Flexibility, point transfers and a large bonus: Chase Sapphire Preferred Card, No annual fee: Bank of America Travel Rewards credit card, Flat-rate travel rewards: Capital One Venture Rewards Credit Card, Bonus travel rewards and high-end perks: Chase Sapphire Reserve, Luxury perks: The Platinum Card from American Express, Business travelers: Ink Business Preferred Credit Card, About the author: JT Genter is a freelance points, miles and credit card writer formerly of The Points Guy. A copy of your primary insurance declaration page, if applicable. Hilton Honors American Express Aspire Card is no longer available through NerdWallet. You need to typically provide documentation (receipts) and sometimes proof such as a police report. Permanent household items such as carpet, flooring, air conditioners and refrigerators. Let's look at how Amex purchase protection works, which AmEx cards feature it and the limitations and exclusions of this coverage. Motorized vehicles, their parts and accessories as well as those parts and accessories intended for use with the motorized vehicles. Any other documentation needed to substantiate your claim. Purchases must be made in the U.S. or its territories1. *Eligibility and benefit levels vary by card. Here, you'll need to provide a copy of the purchase receipt and proof of loss. it back, American Express may refund the full pur chase price, up to $300 per item, excluding shipping and handling charges related to the item purchased, and up to a maximum of $1,000 per Card Member account per calendar year based on the date of purchase, not during the year the claim was filed. If your claim is successful, the credit card company will choose to replace, repair or reimburse you for the lost or damaged item. You should also know that purchase protection does not cover damage to items when shipped by a third party and under their temporary care, including a common carrier. You may need to submit a police report for stolen items and a repair estimate or photos for damaged items during the claim process. Check here before booking an award fare. If successful, you will get a follow-up email letting you know the details of the outcome and instructions on how to replace, repair or get reimbursement for the lost or damaged item. I started a claim on Feb 11 and Uploaded the Claim Form and Store receipt on Feb 13. The warranty wont cover the damage, and you didnt think youd need AppleCare. These online records helped me file my Amex claims quickly, rather than digging through a shoebox full of paper receipts. , other credit card benefits you might be eligible for. Select "purchase protection" on the next page and continue the process. American Express is the industry leader amongst credit card issuers offering purchase protection to its customers due to its generous terms and simple claim process. Have you considered how much it will cost to use credit card while traveling abroad? To get the best possible experience please use the latest version of Chrome, Firefox, Safari, or Microsoft Edge to view this website. Delta SkyMiles Blue American Express Card. In this post, Ill look at the three different shopping protection policies offered by many American Express cards and explain how you can leverage these benefits to save money. %%EOF
Are you sure you want to rest your choices? So how do we make money? 3 points per dollar on eligible Delta purchases; 1 point per dollar on other purchases. We'd love to hear from you, please enter your comments. Depending on the credit card, the coverage amount and the duration of the protection may differ. Delta SkyMiles Platinum American Express Card. Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. Finally, some American Express cards offer purchase protection even when you lose a recently-purchased item. Please review. You may even be asked to send in a damaged item or a picture for proof of loss, so be sure to keep all of these until the claim is resolved. endstream
endobj
startxref
Official application link: Chase Freedom Flex. Go to the Amex extended warranty claims webpage to file online. However, certain premium cards cover your purchases for up to $10,000 per incident, with the same limit of up to $50,000 in total claims per calendar year.*. Objects such as motorized vehicles, artwork, gift cards and perishable items like perfume, food, light bulbs and batteries are all typically ineligible for purchase protection coverage. How do I find and add Amex Offers to my Card? * These cards include: Related: The 5 Amex cards were keeping in our wallets and why. Related: Who should (and shouldnt) get the Capital One Venture X card? Create an account to follow your favorite communities and start taking part in conversations. In short, covered purchases are covered for up to 90 days from the date of purchase for up to $10,000 per covered purchase and up to $50,000 per eligible card per calendar year. Shopping online for a car is an accelerating trend changing the purchase process from start to finish. Chase, for example, offers purchase protection for up to 120 days on the Chase Freedom Unlimited, Chase Freedom Flex* and Chase Sapphire Preferred Card and Chase Sapphire Reserve. One-of-a-kind items, such as rare stamps and coins. Let's take a look at the current coverage on The Platinum Card from American Express as an example. Youll be asked for a copy of the receipt and your Amex purchase record. Coverage under the Purchase Protection Program, which covers items broken, stolen, or lost (lost coverage on the Platinum and Centurion cards only) within 90 days of purchase, is up to $10,000 per occurrence on the Platinum card vs. $1,000 on the SPG card. Information provided on Forbes Advisor is for educational purposes only. If there is a chance that an item might get broken or stolen, make sure that it is charged to your eligible American Express card. The other card networks often offer their own purchase protections as part of their network affiliation. You might be using an unsupported or outdated browser. Anything purchased for resale or commercial use. *Benefits may vary by issuer. However, this card doesnt offer extended warranty or return protection. AmEx purchase protection excludes a long list of types of purchases, including: Antiques, artwork and previously used items. Purchase Protection Protect your shopping Enjoy stress-free shopping when you use your American Express Card, with 90-day Purchase Protection. Check here before booking an award fare. In contrast, more than a dozen personal American Express cards include loss as a qualified purchase protection reason in their benefits. Improve earnings, maximize rewards and track progress toward dream trips. Purchase Protection can help protect Covered Purchases made with your Eligible Card against accidental damage, theft and sometimes provide lost coverage for certain Eligible Card products for up to 90 days from the Covered Purchase date. $10,000 per claim, $50,000 per year for the American Express Gold Card, The Platinum Card from American Express and Delta SkyMiles Reserve American Express Card cardholders Marriott Bonvoy Brilliant American Express Card. Enrollment required. Terms, conditions and limitations apply. You must file a claim within 30 days of your covered loss and you can do so online or by calling 800-228-6855. The American Express Platinum cards are eligible for American Express Purchase Protection. If you have multiple American Express cards with varying coverage limits, make sure that your large purchases are made on your cards with the largest coverage limits. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. 3 points per dollar on travel, shipping, internet services, cable services, phone services and advertising with social media sites/search engines (on the first $150,000 in combined purchases each account anniversary year, then 1 point per dollar); 1 point per dollar on other purchases. 4x on dining at restaurants and U.S. supermarkets (on the first $25,000 in purchases per calendar year; then 1x), 3x on flights booked directly with the airline or with Amex Travel, Welcome bonus of 60,000 points after spending $4,000 in the first six months, Weak on travel outside of flights and everyday spending bonus categories. How do I Earn Membership Rewards Points? Big spenders should note that the purchase protection on The Platinum Card from American Express only covers up to $10,000 per covered purchase. Authorized users are also covered, as . bought the Airpods Max and ended up loosing them on my flight, I put them in the seat pocket in front of me during the meal and completely forgot that they were in there. All you need to do to get this coverage is to use your eligible AmEx card to make a covered purchase of a tangible item. 5 points per dollar on flights booked directly with airlines or Amex Travel (up to $500,000 on these purchases per calendar year, then 1 point per dollar); 5 points per dollar on prepaid hotels booked through Amex Travel; 1 point per dollar on other purchases. Keep in mind that not all purchases or items are covered . American Express makes it easy - you can file your claim online or by giving us a call at 1-800-322-1277; if international, call collect at 1-303-273-6498. In this case, you must purchase an item thats eligible for coverage and the loss cant be due to an excluded reason. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. If You have any questions about a specific item, please call us at 1-800-228-6855, if international, collect at 1-303-273-6498. All information about Business Green Rewards Card from American Express has been collected independently by NerdWallet. Learn more: The best travel credit cards right now. Maximum coverage per purchase protection claim: $500. To be eligible for purchase protection, you must use an American Express card equipped with this benefit and charge at least a portion of your qualifying purchase to that card. You will be asked for a copy of the receipt, your Amex purchase record and the original warranty. Related: Best credit cards for extended warranties. Call the number on the back of your card for help if you cant find the guide to benefits. $120 Uber Cash on Gold: Add your Gold Card to your Uber account and each month automatically get $10 in Uber Cash for Uber Eats orders or Uber rides in the U.S., totaling up to $120 per year. If you need to make a claim, you will receive a reimbursement either for the item or the cost to replace the item, up to the coverage limits on your American Express card. Other business cards only offer coverage for damaged or stolen items on purchase protection claims. Since I was outside of the stores 30-day return policy but still within 90 days of purchase, I filed a return protection claim online with Amex. You can also mail them at: Purchase Protection Claims Unit, PO Box 981553 El Paso TX 79998- 9920. It can help protect Covered Purchases made on your Eligible Card when theyre accidentally damaged, stolen, or lost, for up to 90 days from the Covered Purchase date. Marriott Bonvoy Business American Express Card. It seemed like a good idea at the time, but once I received it and had a chance to install it, I realized that it scared my daughter and seemed too dangerous to me as well. Items purchased for professional or commercial use such as education, training or skills.