We have also experienced this issue, even after using two different dongles. The reason they had to go back was the hinge had broken loose from the housing. However, the Corsair's boom microphone is detachable, unlike the SteelSeries. I had the first gen stealth 700, sound doesnt get high enough. Zachary Boddy (They / Them) is a Staff Writer for Windows Central, primarily focused on covering the latest news in tech and gaming, the best Xbox and PC games, and the most interesting Windows and Xbox hardware. They also have a longer total battery life, lower non-Bluetooth wireless latency, and come with a dock that allows you to make adjustments, like tweaking the EQ on the fly. As a reminder to our community members: If you are assisting another user with their issues, please do you best to follow subreddit rules and be as kind and helpful as possible! Comes charged too which some skimp on (looking at you Corsair). They have been gaming and writing for most of their life starting with the original Xbox, and started out as a freelancer for Windows Central and its sister sites in 2019. Arctis headsets also have a red LED on the mic to let you know that you're muted. 1 Under "Playback", highlight Arctis 9 Game Audio and select "Set Default". Unfortunately, some users have reported that their headset disconnects on its own and that the audio stutters or sounds clicky. The SteelSeries Arctis 9X Wireless and the SteelSeries Arctis 7P Wireless have different strengths and depending on your needs, you may prefer one over the other. Have anyone got any tips? If you've encountered issues with the build quality of your SteelSeries headset, please let us know in the discussions. These are the settings used to test the SteelSeries Arctis 9X, and our results are only valid when using these settings. Restrictive since they're designed to only work with Xbox One. The Arctis mic is bidirectional, and designed to be positioned in front of your mouth for optimal voice clarity. I had the steel series arctic 7P for ps5 and I would much rather have the Xbox headset for my ps5. Their boom microphone is retractable, and their headband frame is one piece of metal, unlike the SteelSeries Arctis 3 2019 Edition Wireless and SteelSeries Arctis 5 2019 Edition's plastic build. Unfortunately,some usershave reported that their unit disconnects from their console when using non-Bluetooth wireless. That's a nice feature of the headset. On the other hand, the Logitech offer full compatibility with PCs and Playstation consoles using their wireless USB dongle. However, since our testing PC doesnt have this technology built-in, we purchased an Xbox Wireless Adapter to better represent the headset's performance on the Xbox One. Now, the headset is receiving a new update that comes with a handful of new fixes, including one that should make the headset a much more enjoyable experience when paired with an Xbox Series X or Xbox Series S. UPDATE FOR ARCTIS 9X:New firmware adds Bluetooth support w/ MacsFixes an issue with Xbox Series X|S where the console turns on after powering off headsetVarious other fixes & stability improvementsdownload Engine & connect your headset to that PC via USB to update pic.twitter.com/PpoeWG3z7PUPDATE FOR ARCTIS 9X:New firmware adds Bluetooth support w/ MacsFixes an issue with Xbox Series X|S where the console turns on after powering off headsetVarious other fixes & stability improvementsdownload Engine & connect your headset to that PC via USB to update pic.twitter.com/PpoeWG3z7P SteelSeries (@SteelSeries) December 16, 2020December 16, 2020. Ive found that once i finish using them I either have to turn them off, then plug them in, or plug them in, and immediately remove the charger, and plug them in again. This new method has resulted in different results than what we had reported in our previous test bench. overview for realitycheckers4u With the mic retracted, it looks like a sleek pair of headphones, so you can easily take them on the go for music, games, and calls when traveling and commuting. The Wireless Transmitter LED 17 will turn white. SteelSeries is releasing an update for the Arctis 9X headset that includes new features, fixes, and more. In this update, we made changes to the way we test noise handling. The update fixes a glaring issue with the headset and Xbox Series X|S and aims to make the headset more stable overall. For those who are still on the fence about which headset to get, you can't go wrong with the SteelSeries Arctis 9X, which goes toe-to-toe with our top pick in the Best Headsets for Xbox Series X|S in our SteelSeries Arctis 9X versus LucidSound LS35X guide. These headphones have an impressive treble accuracy. Also, they come with cables that you can plug into your PlayStation or Xbox controllers for full audio and microphone compatibility, although you have to turn the headphones on to use the TRRS cable. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. These headphones still have a good latency value, though, as a good value falls between -55ms to 150ms. Unfortunately, they have a poor noise isolation performance, which may be distracting during your calls. 1996-2023, Amazon.com, Inc. or its affiliates, Reviewed in the United Kingdom on 7 April 2020. By the way, the sound is awesome, micro is good enough and the fact, that you can connect additional device like phone is pretty convenient. We did a test and can confirm that when connected via Bluetooth or USB and EQ changes are applied, the volume decreases. Driven by data, run by a passionate team of engineers, testers, technical writers, developers, and more. The "Ski Band" feature of the headset is probably the comfiest thing I have worn, it molds specifically to your head shape, unlike other headphones by using the elasticity of the band and the weight of each earphone to hold it down. SteelSeries releases update for Arctis 9X headset, includes SteelSeries Arctis 9X review: A comfortable Xbox and PC headset with However, the Corsair can be used wirelessly with PlayStation consoles and their boom mic has a better recording quality. Most of you already know this, but it's worth mentioning! The SteelSeries Arctis 9X have an acceptable passive soundstage performance. While they wont be suitable for most sports, they should be fine for casual gaming sessions. Issue with my Steel Series arctis 9x turning my Xbox series X back on SteelSeries is a gaming accessory company that makes keyboards, mice, headsets, and more. The Razer Kaira Pro Wireless for Xbox and SteelSeries Arctis 9X Wireless each have their own strengths, so which you prefer comes down to your own needs and preferences. To use it, these headphones need to be connected via a USB cable. When she's not wreaking havoc as Techies in Dota 2, Megan dabbles in almost any PC game, most recently Overwatch, Hades, and Warzone. The headphones were also still showing as connected, even though they had disconnected, and we would have to turn them off and on again. LIGHTSPEED Gaming Headset, SteelSeries Arctis 3 2019 Edition Wireless, LEARN ABOUT FREQUENCY RESPONSE CONSISTENCY. I'm praying to hear from anyone who has encountered this issue and if there is anything at all I can do or if I should simply give up and throw them down the trash. They have also reported that their audio sounds clicky, muffled, or stutters. Locate the reset button. SteelSeries has put out a troubleshooting guide to address this issue. I kindly ask you to follow my instructions below thoroughly to speed up the process. They support Bluetooth as well as Xbox Wireless too, which is nice if you like to chat with your friends using your mobile device while you game. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The retractable microphone is also malleable. Click on Change advanced power settings. Arctis 9x won't turn back on, got it today. : r/steelseries - reddit The issue with the Xbox Series has been annoying, so glad they are fixing it! However, their audio delivery isn't very consistent across different users. Their microphone recording quality is noticeably better too. Arctis 9 randomly shutting off. : r/steelseries When you purchase through links on our site, we may earn an affiliate commission. They're better-built, have a more neutral default sound profile, which some users may prefer, and their boom mic offers better overall performance. While the Astro A40 TR Headset + MixAmp Pro 2017 and the SteelSeries Arctis 9X Wireless are similarly performing wired gaming headphones, the SteelSeries are particularly suited for those who game exclusively onXbox. You can change your choices at any time by visiting Cookie Preferences, as described in the Cookie Notice. Is this really going to be that much of a pain? Learn more how customers reviews work on Amazon. So far (after a week) I've experienced no connection issues as mentioned in some reviews. Archived post. However, they don't have multi-device or NFC pairing. If you live in hot places you always will be sweating in this headset. We use cookies and similar tools that are necessary to enable you to make purchases, to enhance your shopping experiences and to provide our services, as detailed in our Cookie Notice. They useXbox Wireless Technology to connect to this console, just like you would with an Xboxcontroller. Although there's a small peak in the high-treble, it likely won't be audible to most listeners. They even support Bluetooth, so you can receive audio from your smartphone while gaming on a console. New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. The mute button is designed so that you can feel if the mic is muted or not. While they both can mix audio from a Bluetooth source, the SteelSeries have a better microphone, their battery lasts over twice as long, and they feel much better-built. A more premium option, but worth every cent. 2 Select Arctis 9 Chat Audio and select "Set Default Communications Device". These comfortable over-ears have a neutral sound profile and a long 28-hour continuous battery life. We also use these cookies to understand how customers use our services (for example, by measuring site visits) so we can make improvements. It is a pinhole so it will require a paperclip or pin to press. Also YouTube shows many SteelSeries customers jumping through hoops for a 7X/9X not charging RMA return so can't say I'm impressed with SteelSeries's first impression and won't be using them in the future. Sorry, there was a problem saving your cookie preferences. In addition to this problem that makes it impossible to use them, when you turn off the console it turns on again and the remote control loses synchronization and the same happens every attempt to turn off the console button, you have to do a manual reset on the button to be able turn it off. However, the Arctis 7P are more designed for strictly gaming and offer full audio and mic support via analog on PC, PS4, and Xbox One. However, the scoring of this box has changed from 6.7 to 7.0 to reflect these changes. But I had two separate pair develop shorts in the microphone, likely due to the flip-up mute mechanism. The LED can also be turned off completely if you choose. The SteelSeries Arctis 9X have a good leakage performance. They're more comfortable, have a virtual soundstage feature, and a significantly better overall boom mic performance. HELP: SteelSeries Arctis 9x randomly shutting off and disconnecting I've tried every suggestion I could find on the internet regarding this issue but no success, my wireless Arctis 9X keep turning off randomly and completely disconnecting. I had hyperX dont remember the model but wasnt cheap and I didnt like the sound whatsoever. I had made sure my firmware was up to date. It's the same exact headset but specifically it was causing issues with the Series X|S so those have now been fixed. It works fine some times, but the next day it wont connect. A fan-based community featuring the latest Xbox platform news! Future US, Inc. Full 7th Floor, 130 West 42nd Street, SUBSCRIBE: https://goo.gl/sDXgqF and hit that bell! While these headphones support Xboxs native Windows Sonic Spatial Audio, you cant control it inside the app. At this point I'm extremely frustrated and disappointed. Overall very happy. They have an inconsistent bass and treble delivery, so their audio delivery may be inconsistent depending on their fit, seal, and positioning on your head. The Arctis Nova Prodeliver audio more consistently, and have ANC, which can help block some background sound. Bought a pair with my One X 4 years ago. Your voice sounds full-bodied, clear, and detailed. They don't leak a lot of noise, either. The SteelSeries Arctis 9X are fully compatible with Xbox One Wireless. Is there a way to disable this feature as it really annoying and pointless for my use case. I found the Arctis 9X would not charge, I Googled Arctis 9X . It seems like if I keep everything active it doesn't turn off, which is bs when you have the thing set to "never" in the first place. These headphones have good bass accuracy. As a result, we have updated our review, and the scoring of this box has changed. There are 2 main ways to know if your Arctis mic is muted or not, so you can avoid the dreaded "can you hear me now?" The SteelSeries Arctis 9X Wireless and the SteelSeries Arctis Nova 7 Wireless (and their variants) are similarly performing gaming headphones. The SteelSeries Arctis 9X Wireless are better gaming headphones for Xbox consoles than the Xbox Wireless Headset.